New American Funding Reviews
Review by Brian Jarominski for Sema Kaderi
Completed transaction on January 8, 2021
Very easy and fast! Closed within time frame we were told!
Review by Katie Digmann for Chris Moore
Completed transaction on January 5, 2021
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Review by Daniel Ari for Anonymous Anonymous
Completed transaction on January 1, 2021
cool to refinance at a better rate. I wish we'd had more ongoing contact as the Fed Funds Rate continued to drop - I feel like we should have/could have been offered a better deal I was thrown by how often other representatives reached me using Chris's email address. Once we'd agreed to refi with New American, Chris was actually pretty hands off, which I guess is just how it goes, but it felt a little like being in the pipeline. Not warm and fuzzy, if that's what you were going for.
Review by Danielle Johnson for Stephen Moye
Completed transaction on January 1, 2021
Ineffective communication between primary and assistant (repeated requests, etc.), unmet timelines and expectations, false advertisement of lending practices.
Review by Dean Fletcher for Anonymous Anonymous
Completed transaction on January 1, 2021
Quick response to all details!
Review by Angela Buchanan for Katie Cappalo
Completed transaction on December 27, 2020
As being first time home buyers a little more communication would have gone a long way. Sometimes I felt like we were searching for an answer or clarification in not knowing the process fully.
Review by Gary Syden for Stephanie Boji
Completed transaction on December 26, 2020
I had worked with Stephanie in the past and I really appreciated the way she was able to help me. But due to circumstances beyond her control, I was not able to receive the same level of service. In addition some of the promises we had discussed had not come to fruition and when I needed her, she was unable to respond to my emails texts and phone messages. This was a disappointment.
Review by Dimitri Yacoub for Sean Alexander
Completed transaction on December 22, 2020
Shawn is fine, but his tools/team are bad. I was requested to sign a document that was a clear contradiction of what was said on recorded line. After asking for an explanation, I was told that document is incorrect, but I should sign it anyway. After refusing to do so, processor claimed that they will fix it at some point later and find a different reason for fee increase. Processor did not want to contact her supervisor to fix her mistake, and was unable to properly explain available options.
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