New American Funding Reviews
Review by Troy Anderson for Matt Allsopp
Completed transaction on August 19, 2021
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Review by Remington Agin for Jacob Hashem
Completed transaction on August 19, 2021
Jacob was great and consistently helpful from the beginning. However, our loan officer Jennifer consistently dropped the ball and was very unhelpful from the start. We had to push back our close date because of these issues and barely had any communication with her along the way to even get questions answered. I've used New American previously, but won't be doing so again after this experience.
Review by Liz Colter for Howard Wang
Completed transaction on August 18, 2021
Howard was fine to work with, my problem was with New American, someone dropped the ball with the appraisal and we had to postpone the closing 3 times this home went under contract May 31 and did not close until July 30.
Review by Pang Xiong for Noel Stiller
Completed transaction on August 18, 2021
Overall we got really great rates and the closing process extremely quick and easy. Noel was very responsive in the beginning and did what he could to move the process along. We did have some disconnects relating to important documents with the under writer and loan processor, this caused us to resend documents which impacted the rating, but isn't a direct rating against Noel as this was out of his control. Noel, was helpful, more frequent contact /check-ins would have helped the process.
Review by Tara Hinzman for Sharon Hollywood
Completed transaction on August 18, 2021
Sharon was great. Robert is not good in communication I scanned documents to him to show that my bills changed no comment. When I signed my closing statement I was getting everything and I would pay the bills. Not so. I called Robert immediately he said he would look into this. I am still waiting for a return call??it has been over 4 days
Review by Jacob Gillman for Adrian Maldonado
Completed transaction on August 18, 2021
Took to long
Review by James Keller for Sam Stratford
Completed transaction on August 18, 2021
Using my own title company for escrow & title work seemed to be an issue for them. Took about 2 weeks longer than it should have.
Review by Alicia Cortez for Nicholas Wilkinson
Completed transaction on August 18, 2021
Fast , connected communication . You are text and called by other refinancing . You forget who your dealing with and their sneaky asking you to fill out forms. I looked for American or nicks name. Or I didn’t reply
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