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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,760 reviews

Customers were not compensated for their New American Funding reviews.

3.7 September 9, 2021

Review by Cole Pierce for New Jarvis

Completed transaction on September 9, 2021

Nothing I couldn't have received through a different loan servicer. He was nice and seemed experienced at his job, but there was nothing above and beyond in terms of offerings with the loan paperwork, timeline, or interest rates.

3.7 September 9, 2021

Review by Jennifer McKay for New Lee

Completed transaction on September 9, 2021

David got us approved for our loan and we were able to buy the house that we wanted.

3.7 September 9, 2021

Review by Katelyn Wiebe for Nick Funding

Completed transaction on September 9, 2021

There was really just no updates unless we asked via email. Also when we signed the final documents at the title company they were missing documents that he was supposed to send over. Just poor communication.

3.7 September 9, 2021

Review by Carmen Fraser for Nick Funding

Completed transaction on September 9, 2021

I highly recommend having better, more consistent communication with your buyers/clients, especially for new/1st time buyers that have no idea what's going on when there are lengthy waiting periods and they feel like maybe they've been forgotten about. I know the job is challenging and there are lots of working parts but I think just touching base more frequently whether there's a change in status or not would have been very helpful/comforting for us. Regardless, we are immeasurably grateful! :)

3.7 September 9, 2021

Review by Shara Coffman for Jason Gray

Completed transaction on September 9, 2021

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3.7 September 9, 2021

Review by Lisa Rhynalds for Jason Gray

Completed transaction on September 9, 2021

With understanding that my refinance was complicated for different reasons, I feel the level of communication had room for improvement. Everything worked out but the stress of not having answers when I needed them could have been improved. I thank you for everything.

3.7 September 9, 2021

Review by Steve Goullette for Jason Gray

Completed transaction on September 9, 2021

Answered questions very timely.

3.7 September 9, 2021

Review by Deniele DeGraff for Jason Gray

Completed transaction on September 9, 2021

More transparency with how long the process would take to refinance and/or more frequent status updates throughout the process

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