Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 403,877 reviews

Customers were not compensated for their New American Funding reviews.

3.7 September 15, 2021

Review by Paul Roelike for Anonymous Anonymous

Completed transaction on September 15, 2021

You guys made buying a house so easy

3.7 September 15, 2021

Review by Margaret Armato for Alyssa Tavizon

Completed transaction on September 15, 2021

Alyssa was amazing. Jose, the loan processor, was absolutely not. I found communications to be lacking and at times unprofessional. It's best to confirm receipt of documents and an email, especially when things are important and time-sensitive. Also, it was clear that some of my emails were either not read or ignored since I was never given an answer to some questions. I also didn't get any communication from anyone the last couple days of the process, which was kind of a bummer and caused me some worry as I needed finalized information to wire the funds so we could close next day. I also was expecting a "Congrats on finishing this process" at the very least. In essence, I found the beginning to be very personal and amazing and the end to be lackluster and anticlimactic. So overall, the experience was fine.

3.7 September 15, 2021

Review by Fritz-Patrick Vital for New Chin

Completed transaction on September 15, 2021

The overall experience.

3.7 September 12, 2021

Review by Stryder Behrens for New Anstandig

Completed transaction on September 12, 2021

Closing date was pushed back numerous times without much explanation. Got to be very frustrating especially since we were on a time limit do to our jobs

3.7 September 12, 2021

Review by Joshua Brown for Enio Pineda

Completed transaction on September 12, 2021

Responsiveness

3.7 September 10, 2021

Review by Thomas Manley for Hunter Hinton

Completed transaction on September 10, 2021

I felt like I had to do a lot of the legwork and communicating with my loan. On several occasions I had to submit different types of paperwork which is okay but I wasn't sure why I wasn't given all the information up front to begin with. Hunter did an exceptional job on the front end and the back end it was just the middle pieces that don't necessarily concern hunter that I wasn't extremely satisfied with.

3.7 September 10, 2021

Review by Mosell Bailey for Jacob Hayes

Completed transaction on September 10, 2021

Overall the process was much better this time. Communication should be better. There should never be an unanswered email or unreturned call. Also, I never received a heads up that I was clear to close which created a nightmare for last minute scheduling and deliveries. I will say that buying down points was a waste of money in my case. We did close as scheduled and I hope others have this same experience

3.7 September 10, 2021

Review by Vincent Christakos for Natalie Holloway

Completed transaction on September 10, 2021

On-line document access made it easy to review and sign while being in different time zones

Smart Moves Start Here.Smart Moves Start Here.