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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 403,877 reviews

Customers were not compensated for their New American Funding reviews.

3.7 February 3, 2022

Review by Mark Homen for Andru Gociu

Completed transaction on February 3, 2022

Promised no point lock-in at 3%. Ended up paying points.

3.7 February 1, 2022

Review by Sandra Atoigue for John Klarin

Completed transaction on February 1, 2022

The people where nice. I did had very challenging obstacles with my loan situation. What I had a hard time with was turned around times with new American so that I could get back whatever was needed in a more timely manner. Example appraisal was done appraisal results were sent in two days it took 2 1/2 weeks after that to find out I had to do some repairs which took a week on my end to complete. And also I had to order payoff statements for the same pay off account three times due to expiration. The loan process took almost 3 and a half months. Every time I thought it was almost done and then I had another request to do some thing else, so my experience was very stressful. I know my loan processor is happy to get this one off her desk, this one will be one of those loans that won’t be forgotten soon. The process was hard. But a great BIG high five to the team that worked soooo hard on my behalf thank you John & Bige!!! Thank you Bige for encouraging me when I wanted to scream and give up! Sandra Atoigue

3.7 January 31, 2022

Review by Paul McFarland for Nathan Cadena

Completed transaction on January 31, 2022

Response time to inquiries

3.7 January 31, 2022

Review by Chacava Johnson for Ryan Underwood

Completed transaction on January 31, 2022

underwriting was not what I thought they would be very slow

3.7 January 31, 2022

Review by Brittney Hurley for Phylisha Martinez

Completed transaction on January 31, 2022

I appreciate you all fighting for getting my loan through. But if at the beginning two year employment history was key and knowing someone wasn't employed two years because of special situations like mine, that you don't have someone pay out inspections and etc until after all that is clarified. It was scary situation to be a week before close and something you knew at the beginning could have kept us from moving into our home. I'm thankful it turned out and you all worked hard to get us the loan. Just wish it didn't have to be so stressful in a time for family's that should be excited.

3.7 January 26, 2022

Review by Ana Koch for New Garcia

Completed transaction on January 26, 2022

I felt like I kept sending the same papers over and over again.

3.7 January 26, 2022

Review by Luwanna Dolcine for Nichole Allison

Completed transaction on January 26, 2022

It took a while for a team member to contact me but once someone finally reached out, communication and the experience was great.

3.7 January 25, 2022

Review by Linsey Shewmaker for Greg Martinez

Completed transaction on January 25, 2022

No issues with Greg. Title company did not seem to have a distinct list of what they needed from me, everytime we were 'done', there was another step requested.

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