New American Funding Reviews
Review by Maria Martinez for New Welch
Completed transaction on July 22, 2023
Good ,Good,Good
Review by Rhonda Rocco for JT Tyler
Completed transaction on July 22, 2023
My processor Kourtney didn’t seem to have it together and her reply to most of my questions were “ I really don’t know”, but the big concern was day of closing/recording Kourtney sent an email not a phone call of needing proof of bank account balance before recording? What happened to calling bank for verification and why day of recording this comes up? If I hadn’t noticed the email I wouldn’t of k own of issue and would if missed recording.
Review by Joanne Haynes for JT Tyler
Completed transaction on July 22, 2023
The time from original contact to signing was extremely long , poor communication with others working on the refi. I constantly called for updates. It was not what I expected having worked with your company before and had a much better experience .
Review by Julie Reinhardt for New Squires
Completed transaction on July 14, 2023
Have an initial in person meeting to address questions and concerns, as well as provide advice. Also, acknowledge calls promptly.
Review by Bridget Jennison for New Squires
Completed transaction on July 14, 2023
Overall we were happy with the end result however as first time homebuyers the process was new to us and we felt like communication could have clearer and more proactive. Once we got Russ or someone from his team on the phone they were very helpful but I wish expectations had been set better up front. I don't think it was an intentional oversight, I think perhaps they assumed we understood more than we did. It would not prevent me from working with him again in the future.
Review by Jim Talbot for NAF ID#6606
Completed transaction on July 12, 2023
Mainly communication between lender and title company seem to be difficult
Review by Thomas Bayton for Roland Nunez
Completed transaction on July 10, 2023
No thankssssssss
Review by Anna Barzey-Robinson for New Mason
Completed transaction on June 30, 2023
My experience went great up until the last week. At that point communication plummeted and i felt left in the dark almost completely, guessing to the very last minute if this deal was going to close at all, a shock considering all the way through Damon kept saying it was an easy deal. In the end it worked out, but it took a couple days to recover from the stress.
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