New American Funding Reviews
Review by Arthur Cannon for Ronaldo Ayala
Completed transaction on February 15, 2022
Was able to explain the line items related to the closing statement. That was very important for me.
Review by Charles Peacock for Tom Carruth
Completed transaction on February 14, 2022
Dealing with something you know little about makes a person nervous. Everyone was helpful and knowledgeable which I’m not. Thank you for all your help. Charles Peacock
Review by Antonio Roberson for New Johnson
Completed transaction on February 14, 2022
Anthony did a great job. Very professional! I had a issue with the underwriting! They kept telling me they had everything they needed, then would ask for more information. Several time! They should not say we're done with the process if we are not really done. It can get frustrating!
Review by Andrew Stewart for Moe Hoballah
Completed transaction on February 14, 2022
Updates on status. Quicker approval process.
Review by Susan Dafler for Linda Brown
Completed transaction on February 14, 2022
Not kept completely informed . Otherwise it was great.
Review by Andrew Tilbury for New Kvidera
Completed transaction on February 14, 2022
Everything went smooth
Review by Shacoya Coar for Camille Spicer
Completed transaction on February 13, 2022
No time wasted
Review by Edward Dorrity for Jaqelynn Hernandez
Completed transaction on February 13, 2022
Communication was not the best. It was at times confusing as to what was going to happen and when. Now, we're not stupid - I'm a retired IT pro with management experience, and I demanded crisp and accurate information from my people. I had the impression that one side of your house wasn't entirely aware of what the other was doing, as I had to re-send information more than once. Your loan origination fee also seemed to be on the high side. That said, we do appreciate what we eventually got from you folks, and Jaqelyn came up with a winning strategy for the outcome of the loan, which left us with drastically reduced personal debt and a realistic monthly payment. For us, that was huge, a big deal. In sum, you have a good, but somewhat pricey service, your rep Jaqelyn did a great job, and you need to tighten up your internal and customer communications.
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