New American Funding Reviews
Review by Tyler Morris for NAF ID#6606
Completed transaction on September 27, 2023
Overall the communication, professionalism, and customer service I received from Jessica Stephen, Senior Loan Processor, was terrible. Jessica never answered her phone, didn’t keep me updated on the status of my loan, and wasn’t concerned about the timely processing of my loan since I was forced to follow up every day, multiple times a day. Greg Crownover was excellent, but I would not recommend NAF if Jessica Stephen continues as a loan processor.
Review by Kimberly Key for New Costa
Completed transaction on September 27, 2023
It took 4 months to get the deal done.
Review by Gabriel Allen for Yongnam Kim
Completed transaction on September 27, 2023
Quick, easy efficient
Review by Matt Tamm for Victor VanMeerbeeck
Completed transaction on September 27, 2023
I steer most of my clients to local financial institutions. Victor did a fine job of communicating.
Review by Ryan Inskeep for New Kim
Completed transaction on September 27, 2023
Better communication and timely communication to help with decisions so that paperwork is not delivered at last minute. Communication was conflicting and caused unneeded stress for all parties involved.
Review by Dawn Wynn for New Steel
Completed transaction on September 27, 2023
Better communication would have helped but he did a good job would reccommend him again
Review by Rayshawn Hampton for New Mosley
Completed transaction on September 27, 2023
Good servicd
Review by Jacqueline Sparks for David Dyer
Completed transaction on September 27, 2023
David was very responsive and answered questions pertaining to his part in the loan process. The loan processor, Kylie Tudor, was awful. She never answered the phone and would send messages at the end of her workday so that if you called her back, she would be gone for the day. Once I was approved, no one ever sent me anything or explained the closing process/procedures. I would never do another transaction with NAT again.
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