New American Funding Reviews
Review by KEVIN ROCKOFF for Anton Akinshin
Completed transaction on November 9, 2023
Communication was spotty at times, and I had to follow up during the refi process. Also my most recent refi was through another company because CCM would/could not match/beat the deal.
Review by Stephen Cole for Steve Wilson
Completed transaction on November 7, 2023
The support staff around Steve is unorganized and inefficient. Please review my emails to/from your staff for entire context. The process of refinancing my Cardinal mortgage with Cardinal again took entirely too long. Please also check my response times to requested documents. I'm probably in the top 1%. Thank you, Steve Cole SCole388@gmail.com
Review by Raymond Placiente for Steve Wilson
Completed transaction on November 7, 2023
Steve was very enthusiastic and knowledgeable and I enjoyed speaking with him. He was very, very good at selling the product. Execution of the process by others at Cardinal Finance was okay. it was successfully completed with only a few issues. They did a good job but nothing made them outstanding.
Review by Colin Davis for New Drexler
Completed transaction on November 2, 2023
The service was fine. The only major deficiency that comes to mind was the fact that the lender- ordered appraisal initially appraised the incorrect house. This was only corrected after I read the appraisal report and pointed out the issue. The issue was resolved in time to close, but it was a pretty silly mistake.
Review by Kayla Thao for New Drexler
Completed transaction on November 2, 2023
Team was good at answering questions we had. Team could do better on the process up to closing. Too many request for the same informations submitted earlier. A list of to do list should be forwarded to client 1 week ahead of closing, NOT 24 hour prior to closing. Agent needs to know the exact cost prior to closing, in our case we were short of $1k+ and had to run home while at closing office. The process could have been better. Overall, thank you for walking us through the process of buying our new home.
Review by LaNell Williams for New Drexler
Completed transaction on November 2, 2023
Everyone was very friendly and supportive during this process.
Review by Sharmeka Barrett-Taylor for New Drexler
Completed transaction on November 2, 2023
There were so many different reps from the team. I would have like to speak with one person concerning the steps/process
Review by Lakshminarayana Kollepara for New Drexler
Completed transaction on November 2, 2023
Would be great if I had gotten regular feedback during the process.
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