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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,111 reviews

Customers were not compensated for their New American Funding reviews.

3.3 February 19, 2024

Review by FNU Jaikishan for Indy Johar

Completed transaction on February 19, 2024

Indy and his team provide great rates which is truly helpful but the service was moderate.We tried to reach out to indy for multiple clarifications as we were first time buyers but we were unable to talk to him nor recieved any follow back from him despite multiple follow ups from our side.

3.3 February 19, 2024

Review by Sharath Patil for Indy Johar

Completed transaction on February 19, 2024

There were some discrepancies in the closing costs which was found out only the previous day. I felt it was poorly handled.

3.3 February 16, 2024

Review by William V Ritson for Angie Giussi

Completed transaction on February 16, 2024

Know at the beginning who would be contacting us in the future. In other words given a list of who is on your team.

3.3 February 8, 2024

Review by Leyla Didehvar for Rob Grant

Completed transaction on February 8, 2024

Communication is the key. There are too many point of contact and not prompt response. At some point it sounds like there is a lack of interest. Not realizing that the client may not be as experienced as you are and may need more explanation and support. It requires a little more than just sending out documents to sign. Making yourself available to communicate and support will speed up the process and may change the outcome. Thanks

3.3 February 8, 2024

Review by Robert O Davis Jr for Rob Grant

Completed transaction on February 8, 2024

I felt I should’ve been advised more often about interest rates. If we would’ve locked sooner, my date would be lower. Felt alone without much support. Due to pandemic , everything was off and not the same. In the end, we were ok with everything . I trusted the advice of Lisa at Lifestyle for recommending Draper. In retrospect, I should’ve shopped around before making the final decision

3.3 February 8, 2024

Review by Elizabeth Daglio for Stacey Snowdon

Completed transaction on February 8, 2024

.

3.3 February 8, 2024

Review by Debra A Heady for Tim Galligan

Completed transaction on February 8, 2024

Probably not the fault of any one person, but we thought we would have a lower interest rate. Seemed to start out lower, then ended up at 3.25. Also, the fees were higher than expected. Started out lower, then ended up higher. Felt like the length of time to process everything didn’t help us at all. We were stuck and settled . Still, we saved some but not what we thought.

3.3 February 8, 2024

Review by LES SOSNOWSKI for Suren Sampat

Completed transaction on February 8, 2024

This rating does NOT refer to Suren Sumpat but ONLY to the crew who worked with us in the refinancing case. They were constantly requesting documents that should know were unavailable in our case or had already been sent/emailed to them. Too many people were involved in the processing of our application which resulted in some miscommunications, repeated requests for the same documents, etc. When Mr. Sumpat was dealing with us earlier directly (years ago), there were NO similar problems. So, again, our disappointment is NOT related to any bad experience with Mr. Suren Sumpat but only conduct of other people who were working on our application.

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