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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 402,394 reviews

Customers were not compensated for their New American Funding reviews.

3.5 July 20, 2025

Review by Tre Torain for Axel Maes

Completed transaction on July 20, 2025

We just had a few miscommunications on time frames, making the process extremely stressful, but all in all we got our home, and in a timely manner. Thank you.

3.5 July 18, 2025

Review by Grace Noelle Masa for Robin Carroll

Completed transaction on July 18, 2025

There were some points during the process I felt pretty out of the loop and when I tried reaching out it almost felt like I was being put off. I know part of the team was on vacation at one point, and I can understand that was preplanned and couldn't be helped but when I had a question for her, no one else could help me with what I asked until the following week when she was back. However when I needed a little extra time to figure out some paperwork on my end, I received panicked emails saying that we might not stay on schedule if I didn't work at a quicker pace.

3.5 July 16, 2025

Review by Darwin Spotser for Mark Funding

Completed transaction on July 16, 2025

Pleasant and help

3.5 July 10, 2025

Review by Jarrett Brinkley for Stephen Moye

Completed transaction on July 10, 2025

There was one moment when we reached an agreement with the lender regarding the interest rate, but the Lock In Agreement was sent to us at a higher number. I caught the mistake before signing and Stephen was quick to fix the issue, but that was a time when I wished the numbers were checked before the form was sent to us for signing. Otherwise, Stephen did a good job in communicating what was needed to advance the loan process to completion.

3.5 June 24, 2025

Review by Amanda Vela for Crystal Allen

Completed transaction on June 24, 2025

I enjoyed working with NAF. I would have appreciated better communication. Crystal was hard to get in contact with. I was asked multiple times for the same information , by different people, (who were all cc'd in the email) within the same email thread. It made me question if I even had a file. And if I did, it needed to be better organized. It was extremely frustrating. Crystal is very good at her job and is well informed. I just wish she was easier to get a hold of and that the people working for the company were more organized

3.5 June 18, 2025

Review by August C Sigur for Luis Yero

Completed transaction on June 18, 2025

Although this loan processed and funds were paid out, it seemed like this loan with its various steps, took far too long to materialize into a fully realized payout. Wether due to administrative, verification or processing delays, this loan "seemed" to take much longer to come to fruition than other loans with this company. I may look elsewhere for another loan of this type in the future.

3.5 June 16, 2025

Review by Gary Christoffersen for Dan Keller

Completed transaction on June 16, 2025

Better communication with me vis phone or text. I'm not very good with email

3.5 June 13, 2025

Review by Michael W Burris for Scott Ponick

Completed transaction on June 13, 2025

Should have been made more aware of hidden cost and who is responsible for what items well ahead of time.

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