New American Funding Reviews
Review by Melissa Collins for Khalil Jaafar
Completed transaction on May 21, 2023
The loan went thru
Review by Kimberly Killian for New Team
Completed transaction on May 20, 2023
You are a super nice person and got back to us as soon as we reached out. We appreciated all of your advice. We are slightly disappointed that we ended up with a 30 year loan when we stated that we really wanted to look at our options and feel we did communicate that we wanted to do a 15 year loan. If that was not possible we don't feel like you made that clear. Maybe the way you did it was our only option but we don't think that was completely communicated. Just being honest.
Review by Jennifer Hintz for New Kollar
Completed transaction on May 19, 2023
Very responsive and informative.
Review by Leonard Woods for David Zaragoza
Completed transaction on May 18, 2023
Thanks for the way you handle the refinancing of the house.
Review by Barbara Spruill for Ethan Craig
Completed transaction on May 18, 2023
Not to change my 30 year fixed term mortgage to a 20 year mortgage without waiting to the last weeks to inform of the change
Review by Steven Queen for Cindy Few
Completed transaction on May 16, 2023
Communication
Review by Joshua Cook for New Sinak
Completed transaction on May 16, 2023
Whit made sure to stay in constant communication with us. He was always available to answer questions or help us at any point in the home buying process.
Review by April Moore for New Bergh
Completed transaction on May 11, 2023
Much less hoops to jump through. Clear instruction on the next steps in the process. Consistent communication between loan officers providing me with the same information instead of conflicting information. No surprises. No gaps in communication leaving me wondering and having to ask for an update. I'm sure a lot of it was loan requirements that couldn't be avoided, but knowing potential hiccups to look out for or expect would have been a game changer in the frustration aspect of it all. Brook, however, was very pleasant and courteous throughout the process and seemed to genuinely want to help. I would work with Brook again and recommend him as a loan officer.
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