New American Funding Reviews

Title: A Memorable Experience with New American Funding: Exceptional Support in Buying My First Home Introduction: Purchasing a home is a significant milestone, and finding the right mortgage lender can greatly impact the overall experience. In my search for a reliable and supportive lender, I had the pleasure of working with New American Funding. Their exceptional team and their commitment to providing personalized service made my home buying journey a truly memorable one. In this summary, I will delve into the reasons why New American Funding stood out and how their expertise and dedication helped me achieve my dream of becoming a homeowner. 1. Extensive Range of Loan Options: New American Funding offers a diverse range of loan options tailored to meet different financial needs. Whether you're a first-time homebuyer, a veteran, or looking for refinancing options, their wide array of loan programs ensures that you can find a suitable solution. With their expertise in conventional loans, FHA loans, VA loans, and more, New American Funding provides flexibility and choices to match individual circumstances. 2. Knowledgeable and Supportive Loan Officers: One of the most remarkable aspects of my experience with New American Funding was the professionalism and expertise demonstrated by their loan officers. From the moment I engaged with their team, they took the time to understand my financial goals, assess my eligibility, and guide me through the loan application process. Their depth of knowledge and ability to explain complex concepts in a clear and concise manner instilled confidence and trust in their services. 3. Streamlined Application and Approval Process: New American Funding's commitment to efficiency greatly expedited the loan application and approval process. Their online application platform was user-friendly and allowed for easy submission of required documentation. Throughout the process, their team maintained consistent communication, providing updates and promptly addressing any concerns or questions I had. Their streamlined approach ensured a smooth and stress-free experience. 4. Competitive Interest Rates and Fees: The financial aspect of obtaining a mortgage is crucial, and New American Funding proved to be highly competitive in terms of interest rates and fees. Their rates were competitive compared to other lenders in the market, and their transparent fee structure allowed for better financial planning. This combination of affordability and transparency ensured that I received a loan that aligned with my long-term financial goals. 5. Excellent Customer Service: New American Funding's commitment to customer satisfaction was evident in every interaction. Their team consistently went above and beyond to provide exceptional service. They were easily accessible, responsive, and genuinely interested in addressing my concerns. From initial inquiries to post-closing follow-ups, their dedication to ensuring a positive experience demonstrated their genuine care for their customers. 6. Timely Closing: New American Funding prioritized efficiency and delivered on their promises. They worked diligently to meet agreed-upon closing timelines, ensuring that the purchase of my home was completed in a timely manner. Their attention to detail and proactive approach helped streamline the closing process, minimizing any potential delays or complications. 7. Ongoing Support and Resources: Even after the loan was closed, New American Funding continued to provide valuable support. They offered resources and guidance to help me navigate homeownership, providing access to educational materials and financial tools. Their commitment to ongoing customer care demonstrated their dedication to long-term relationships with their clients. Conclusion: Choosing New American Funding as my mortgage lender proved to be a decision I will always be grateful for. Their exceptional team, extensive range of loan options, streamlined processes, competitive rates, and outstanding customer service made the journey of buying my first home a memorable and fulfilling experience. I highly recommend New American Funding to anyone seeking a trustworthy and supportive partner in their homeownership journey.

Having consistent loan officer helped flow and communication. Very open and honest, feel like very professional.

I was very confused about the process. Jennifer helped with that a lot.

It was good

As it pertained to the loan processing stage, I received a random call from someone I did not know or had not heard would be calling me to set up some kind of conference call with one of my creditors To be honest this really upset me and it’s one of those things that left me upset Further if Paul had stayed with the process it’s likely we would have proceeded but it was passed off to someone else with our even the slightest information that that was going to happe. Overall no hard feelings but I was out off when I decided not to refinance and sold my home for a cash offer that no one attempted to even offer getting me a new home loan though.

Communication could have been better.

Bill is professional and courteous. He is easily reached and readily available to answer questions. Thanks!

Bill was professional and knowledgeable. My only advice would be to take the time to communicate more often (especially with first time home buyers) we may need more follow up.