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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 404,615 reviews

Customers were not compensated for their New American Funding reviews.

4.0 August 23, 2020

Review by Mark Sierra for New Allsopp

Completed transaction on August 23, 2020

Request for information came in sporadically. Seemed to delay closing. Understandable Mr. Matt became sick, but fill-in (Anne) seemed to come on board after I contacted and inquired into current status.

4.0 August 21, 2020

Review by Robert Linnert for Anonymous Anonymous

Completed transaction on August 21, 2020

Overall the service was good. I know with the pandemic issue the process was extremely slow. I would have thought with our previous mortgage with New American that the new refi would have been quicker. I also wish I was informed that all the closing costs would have been made known to me that they were deducted out of the cash out that was requested. That left a shortfall of about $5,000.00. All in all Alex, Lori, Mimi & staff were very helpful. Best Regards, Bob Linnert

4.0 August 20, 2020

Review by Rodney Clark for Eddie Hicks

Completed transaction on August 20, 2020

Communication was not the greatest at first. It got much better as we moved along through the process.

4.0 August 20, 2020

Review by Paula McCutcheon for Anonymous Anonymous

Completed transaction on August 20, 2020

Kasey readily answered any questions that I had. He made himself available when I had questions or concerns.

4.0 August 19, 2020

Review by Gene Galliani for New Wallace

Completed transaction on August 19, 2020

This was an excellent experience because Vance kept us informed throughout the entire refinance process. There was very little confusion and everyone we came in contact with was friendly and professional.

4.0 August 18, 2020

Review by Robert Bangs for Michelle Magana

Completed transaction on August 18, 2020

I rather talk and work directly to someone whose helping me beside just communicating with computer.??

4.0 August 18, 2020

Review by Cynthia Alexander for Micheline StFleur

Completed transaction on August 18, 2020

I had lots of question back to back and she was very patient with me

4.0 August 18, 2020

Review by Sierra Thomason for Micheline StFleur

Completed transaction on August 18, 2020

Micheline was very knowledgeable and helpful during the entire process. I am a first time homebuyer and she made sure everything was completed in a timely manner. I closed on my home in about four weeks during COVID-19. I definitely recommend Micheline to homebuyers.

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