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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 404,819 reviews

Customers were not compensated for their New American Funding reviews.

4.0 January 13, 2021

Review by Judy Greene for Carlos Muniz

Completed transaction on January 13, 2021

Carlos was very responsive , but the communication between the other members of the team was lack luster- it seems that they were not communicating and the right hand did not know what the left hand was doing-

4.0 January 13, 2021

Review by Pamela Davis for Nathan Cadena

Completed transaction on January 13, 2021

We got a really good 15 year refinance rate. Mr. Cadena communicated with us in a professional manner.

4.0 January 13, 2021

Review by Shondia Stroman for New Johnson

Completed transaction on January 13, 2021

Communication!! There was no communication that was not initiated by me throughout the loan process. I had to inquire weekly as to the status of my clients loan and while I always did receive a timely answer, I would have appreciated that information being provided as opposed to me always having to seek it out. I still have not actually spoken with Craig at anytime during the process, I have never worked with him previously , and we closed on the loan on Thursday!.

4.0 January 13, 2021

Review by Laureen Brandin for New Shabestari

Completed transaction on January 13, 2021

Michelle was responsive and timely with the transaction.

4.0 January 13, 2021

Review by Katherine Dyke for New Jarvis

Completed transaction on January 13, 2021

The team at NAF were all very responsive in a timely manner and willing to work around my schedule, which isn't always my own. The process went pretty smoothly.

4.0 January 13, 2021

Review by James Benson for Brandon Khemmoro

Completed transaction on January 13, 2021

Ease of doing almost everything online.

4.0 January 13, 2021

Review by David Geiger for Nichole Allison

Completed transaction on January 13, 2021

New American Funding is very communicative and the overall process of completing a loan with them is easy and clear. The online tools are great.

4.0 January 12, 2021

Review by Philip Holland for Anonymous Anonymous

Completed transaction on January 12, 2021

The loan process was transparent in disclosing in the prelim docs, the requirement for additional condo hazard insurance. I objected to this requirement in the prelim docs and again later in the loan process. I wouldn't have signed the loan unless it was removed or justification provided. Only THEN did anyone do the homework that should have been done BEFORE the bogus requirement ever showed up in ANY of the docs, to establish that it was in fact necessary for my loan. It was not.

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