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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,002 reviews

Customers were not compensated for their New American Funding reviews.

4.0 June 25, 2025

Review by Geoff Pfister for Alli Hilliard

Completed transaction on June 25, 2025

Allison was very pleasant and did her best to help navigate what at best is a stressful and complex process. I would highly recommend her services!!!

4.0 June 24, 2025

Review by Oksana Somchenko for New Burnevik

Completed transaction on June 24, 2025

Its our first time buying a home and have nothing to compare too. I would have appreciated some explanations and validations of how our profile was made and the options that we had. Then again, this may be just standard .

4.0 June 23, 2025

Review by Tanya Holland for James Funding

Completed transaction on June 23, 2025

Communication and getting it done fast.

4.0 June 22, 2025

Review by Nancy Lamar for New Morrow

Completed transaction on June 22, 2025

Chris was very responsive to questions. He had to switch things up in the end and came through for us! Our only flinch was the money transfers at closing, but it all worked out.

4.0 June 21, 2025

Review by Adrien Alain Marie Chevallier for New Tillman

Completed transaction on June 21, 2025

I do not feel that you proactively helped us manage the interest rate risk. While you had initially said that we would be speaking frequently about the rates, you went silent for most of the time. We often had to initiate the conversation ourselves. While I am fully aware that it was an eventful month from an interest rate standpoint, that’s precisely why we needed regular updates from you. We ended up feeling as if you had an incentive to make us lock as close to the closing date as possible to minimize interest rate risk for NAF and minimize the risk of us switching lenders.

4.0 June 21, 2025

Review by Lyn Herriot for New Douglas

Completed transaction on June 21, 2025

Very quick on this file...... COntact was made months in advance

4.0 June 20, 2025

Review by Amjad Farouk Awwad for New Shultz

Completed transaction on June 20, 2025

Normal experience.

4.0 June 20, 2025

Review by Taylor R Brockbank for Loyd Nitzen

Completed transaction on June 20, 2025

Overall, my entire experience was great. I would definately reccommend NAF. However, if I am being honest, I feel let down by my original loan officer Loyd. He did not listen during our multiple conversations and it seemed like he didnt take notes during those conversation. I found myself answering the same questions two and three times. For example, which credit card I wanted to pay off and what was the large student loan for. Then I felt like I had to follow up with him rather than him following up with me. He is a very personable guy and I am sure he knows what he is doing but I did not have confidence in him getting the job done. It wasn't until one of his collegues, Rayan Bergdahl, got involved (because Loyd was out sick) that I felt like things were getting done. I feel like Rayan did more of the heavy lifting and work on my loan than Loyd did. I am not sure about teh work behind the scenes but thius is how it fewlt to me. I hope that Rayan is getting some sort of commission on this deal for the work and time that she put in. I would reccommend her all day long. Rayan was a pleasure to work with. Very competent and very knowledable.

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