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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,077 reviews

Customers were not compensated for their New American Funding reviews.

4.0 September 30, 2025

Review by Michael Gordon for New Wells

Completed transaction on September 30, 2025

Good communication and understanding of the process. Willingness to, listen, think outside the box and adapt solutions.

4.0 September 30, 2025

Review by Shawn Morgan-Hays for New Wells

Completed transaction on September 30, 2025

Laura and her team did a great job over all there were some major things I wish would have went down a little differently though. Fist off it seemed like the communication between colleagues was not all there. We also were quoted at a 4.2% intrest and thought we had a shopping lock on our loan, a week before we put our final offer in on our home we asked to double check that intact we were locked in and were told that we were not. That if we were to lock in today we would be at a 5.65% so we did thank God we did because come closing day intrest rates were at 6.4% in total we got the home and were happy we were able secure the loan still but it was super nerve racking to say the least.

4.0 September 30, 2025

Review by Heather Clavel for New Wells

Completed transaction on September 30, 2025

I enjoyed being able to work with a team to get my questions answerd. Also being able to sign electrically made it highly convenient.

4.0 September 30, 2025

Review by Charles Clawson for New Wells

Completed transaction on September 30, 2025

Great!

4.0 September 30, 2025

Review by Judy Gregory for New Wells

Completed transaction on September 30, 2025

I was a total newbie to the mortgage process. Although I needed more info at different times, Laura and her staff were kind and professional. They were quick to pleasantly answer.

4.0 September 30, 2025

Review by Fernando Calderon for New Wells

Completed transaction on September 30, 2025

We were a bit disappointed and frustrated with the delays that held us up from getting into our mew home and led to us having to payed additional fees. We recognize some of these delays(appraisal) where a bit of our the Wells teams control but the late started to collection of all required documentation and a lack of advisement at to how certain documentation (gift letter) needed to be collected led just as much to the delays we experienced.

4.0 September 30, 2025

Review by Renisha Smith for New Palermo

Completed transaction on September 30, 2025

had no communication

4.0 September 29, 2025

Review by Kao Vang for New MacKinnon

Completed transaction on September 29, 2025

I wish next time we can work faster.. any way thank you for helping..

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