New American Funding Reviews
Review by Gina Lawton for Anonymous Anonymous
Completed transaction on December 15, 2025
Experience was good, just wish we had a little more communication during the process.
Review by Tavon Carey for Anonymous Anonymous
Completed transaction on December 15, 2025
Amazing honest staight forward buisness needs services
Review by Patricia Dockery for Anonymous Anonymous
Completed transaction on December 15, 2025
Wonida worked very hard to get my approved. She was patient and understanding during the process.
Review by Robert Caldwell for New Ramirez
Completed transaction on December 14, 2025
New American Funding is a good company. The only reason I didn’t rate them five stars is because instead of the under writer asking for everything they wanted at one time, they asked for it one at a time over a three week period. Each time I send the information the request a was told we should be clear to close, the under writer would make another request.
Review by Dedra Marrow for New Ramirez
Completed transaction on December 14, 2025
Derek and Diana are very knowledgeable and genuine. They made the whole process work. Got me a great rate and lowered my term and payments! What else can you ask for. Great work!
Review by Marlo James for New Ramirez
Completed transaction on December 14, 2025
I purchased my home and refinanced with New American. The company offered me a great rate and a very competitive refinance but my process was very long. I am self employed so I knew that it would be more complicated but it took 4 months to close on my refinance and 2 months on my sale. This could just be my experience . I have no complaints with customer service Melissa Glenn is great !! I know it was their underwriting . All in all , I would recommend them
Review by Hannah Arcement for New Ramirez
Completed transaction on December 14, 2025
I would definitely recommend using Kyle Jones if you’re choosing NAF. He was very communicative and always there for any questions we had. This was our first time buying a home and we didn’t know what to expect. Kyle was very on top of everything making sure we understood and always keeping us up to date on everything. I feel the rest of the process could have been better, no fault to Kyle. But our closing date repeatedly got pushed back even though we were on a tight time frame. I understand sometimes it has to be done but they seemed in no rush whatsoever. I feel Stephanie didn’t communicate as well, especially towards the end. But overall it’s all done and I’m sure it could have been worse.
Review by SHAWN LUCHTEL for Ryan Underwood
Completed transaction on December 12, 2025
Some more communication would be preferred. I received some documents to sign from other indivudals that weren't my loan officer with zero context. Just a document as a docusign attachment. I thought it was spam until I recieved it 5 times and connected the dots that the persons email was linked to Sierra Pacific.
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