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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,077 reviews

Customers were not compensated for their New American Funding reviews.

4.0 January 31, 2026

Review by Don Birchfield for New Scalera

Completed transaction on January 31, 2026

Very friendly and prompt. 90% of required documentation was requested at the front end. Answered any and all questions very promptly.

4.0 January 31, 2026

Review by Kendra Robinson for New Scalera

Completed transaction on January 31, 2026

Michelle and her team were very helpful with the home buying process! We are very happy we decided to work with them!

4.0 January 31, 2026

Review by Munene Wachira for New Scalera

Completed transaction on January 31, 2026

Tracy Mathews & his team at New American Funding were quite helpful in ensuring we closed on time - within 1 month. what was promised was delivered and frequent communications on status and phone call follow ups. But one OFI was the transfer of documents between lender and title company. This requires better handling as it resulted in uncertainty with frequent false starts. Ensure a proper handshake between the 2 next time and a lower rate!

4.0 January 31, 2026

Review by Tonia Wolfe for New Scalera

Completed transaction on January 31, 2026

My husband and I was very nervous about closing the deal on our new home. But Steve and his team made sure that we received our information regarding our loan in a timely manner. During the home buying process if we had any questions our concerns Steve was sure to respond in a timely fashion.

4.0 January 31, 2026

Review by Dr Khadijah F Guy for New Scalera

Completed transaction on January 31, 2026

Donald Cook was excellent with following up. Kept up with me for a whole year. After doing comparisons in pricing and process, in addition to ratings and BBB reviews I decided to go with NAF. They were very thorough and communicated every step of the way to funding. I liked their willingness to negotiate rates and discuss how numbers were arrived at. This made me comfortable with my decision.

4.0 January 29, 2026

Review by Dawn Shinault for New Hutchins

Completed transaction on January 29, 2026

The underwriter was a major headache through the loan process and expected things from us that was not normal. Debbie was a great communicator through the process.

4.0 January 29, 2026

Review by Janice Edwards for New Hutchins

Completed transaction on January 29, 2026

Actually I wouldn't say "great" but I didn't have an option of "good". The team was good and got our loaned approved in the allotted time. Communication was good although I am not a fan of the canned emails. I would recommend the company to others, if asked.

4.0 January 29, 2026

Review by Joseph Edwards for New Hutchins

Completed transaction on January 29, 2026

Getting through all the challenges of today’s loan process was very difficult. Roger and his team made it a success.

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