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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 411,077 reviews

Customers were not compensated for their New American Funding reviews.

4.0 January 31, 2026

Review by Luvbug Alston for New Scalera

Completed transaction on January 31, 2026

If you are looking for someone who is thorough and returns your phone calls, unlike some lenders... you may wNt to choose Monique Sanchez. She’s upfront and honest. Best in this company!

4.0 January 31, 2026

Review by Meredith Brannon for New Scalera

Completed transaction on January 31, 2026

The process was fairly easy, had a little hiccups but worked out great

4.0 January 31, 2026

Review by Anthony M for New Scalera

Completed transaction on January 31, 2026

The agent, Evelyn, was nice and she was helpful with information on financing. I learned a lot about the home loan process. Unfortunately we weren't able to come to terms on a loan at this time. Thank you for your assistance. Sorry I wasted your time.

4.0 January 31, 2026

Review by Danny Coulter Coulter for New Scalera

Completed transaction on January 31, 2026

American Funding is one of the few mortgage company's that handles trailers. Our loan officer was Senior Mortgage Banker, Anthony Ciccati, who answered all of our emails and helped us every step of the way. We found him to be quite honest.

4.0 January 31, 2026

Review by Susie Sanchez for New Scalera

Completed transaction on January 31, 2026

Shay was very helpful and responsive to all my inquiries. I just wish there would of been a better communication between her and the loan processor. The refinance process took longer than expected.

4.0 January 31, 2026

Review by Jim Nehf for New Scalera

Completed transaction on January 31, 2026

Refinance experience was mostly good. The only part which kept me from giving a 5 star rating was between transition from signing to funding the new loan. We were told by the refi team not to make a payment on the current mortgage as that will be taken care of at closing. Well the time in between took several weeks and during this time I received harrassing texts, emails, and phone calls from collections.

4.0 January 31, 2026

Review by Nowell Hens for New Scalera

Completed transaction on January 31, 2026

We were in constant communication, even with all the little hiccups along the way, Shawn and Logan were great to work with and helped get the loan done.

4.0 January 31, 2026

Review by Glen Danford for New Scalera

Completed transaction on January 31, 2026

They got me a mortgage loan to consolidate debt where no one else would , at least not until I raised my score by catching up, and the cost of it was much higher closing costs, it will all be worth it when I pay off the loan in <5 years, but otherwise it would have been dicey, so I gotta stay on my game! Really big, helpful team, had people helping me get everything done every step of the way.

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