New American Funding Reviews
Review by Sowmya Bheem for New Saggese
Completed transaction on March 25, 2024
Michael was well organised with providing information to us and in obtaining information from us. I will definitely recommend Michael. Thank you. Happy Holidays!
Review by Adeel Rahman for New Saggese
Completed transaction on March 25, 2024
The process was transparent where Michael guided us through each step.
Review by Lauren Jezierski for New Saggese
Completed transaction on March 25, 2024
n.a
Review by Finnbar Bonner for New Saggese
Completed transaction on March 25, 2024
N/A
Review by Sheldon Jones for New Saggese
Completed transaction on March 25, 2024
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Review by Gloria Palma for New Rau
Completed transaction on March 24, 2024
Robyn was always there when I had any questions
Review by Brooklyn Mussman for New Kim
Completed transaction on March 24, 2024
I feel like Chris did a good job communicating what he knew to me, but it seemed there was a disconnect between Chris and Sara or other people I didn't interface with on where in the process my loan was. I was told that underwriting process is done (or at least that was my interpretation), and then the next day they are still underwriting and needing more information from previous employers. I was also told NAF was talking with the title office and I should be ready to close, then when I said that to the title person I was told they had yet to reach out. I'm assuming I was not lied to, but that there is a internal disconnect in the processing. I'd suggest that you consider teaching everyone what other areas do to a more in depth level so they can give more accurate timelines and information to customers. The better you know the whole process the better you will have information flow both to functionally process loans faster and to improve customer experience. I understand issues come up and processes aren't perfect, but from my perspective this happened more than once and given my situation it was frustrating. I also understand I was in a slightly different situation where I needed to close ASAP due to switching jobs and needed to close so I could put in my notice, so that is probably why I noticed this seeming disconnect. Overall the closing process was fast based on averages, but I had virtually no wiggle room with this loan process so I could get this house and keep my new job.
Review by Andrew Bartlett for New Young
Completed transaction on March 22, 2024
beer or whiskey.
Smart Moves Start Here.