New American Funding Reviews
Review by Alphonse Ndayikengurukiye for Matthew McGovern
Completed transaction on October 27, 2021
Communication and prompt reaction to situations
Review by Viola Moore for Ben Eddy
Completed transaction on October 27, 2021
The service and keeping in contact with us..Thank you!
Review by William Straub for New Garcia
Completed transaction on October 27, 2021
Gabriel is very efficient and is a good communicator.
Review by Jonathan Hoffman for New Seago
Completed transaction on October 27, 2021
Easy to deal with! Made everything simple.
Review by Armand Barnes for Philip Martinelli
Completed transaction on October 27, 2021
The supply of information it helped explain what was needed to continue the process
Review by Brian Wheeler for Zach Belinc
Completed transaction on October 27, 2021
There was a lack of communication. Not a big deal
Review by Michelle Abram for New Coy
Completed transaction on October 27, 2021
The time frame.
Review by Edward Quezada V for Linzy Whorrall
Completed transaction on October 27, 2021
My experience with Linzy in the beginning was excellent! She was very communicative & thorough, as well as walked me through numbers on the phone several times. The communication was so thorough, that I thought Linzy was my 'go-to' for the whole process. Sort of like a car salesman, they walk you through the whole thing till you drive off the lot. This was not the case. As soon as my file went to the escrow officer department, the communication was significantly reduced. If I didn't ask how the progress was going, I wouldn't be told unless they were asking me for docs. I also had to provide a couple items twice, & clarify things a few times. My suggestion to Linzy on room for improvement would be if you only close the 'initial bite' on the file, let the customer know that after it goes to the new dept., they won't be working with you 'as much' during the process. OR maybe check-in with the customer along the way to let them know your still around. I find that if Linzy was involved on more of my transaction as it moved through the channels, I think my overall experience would have been better because Linzy really did a great job on the parts she was responsible for.
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