New American Funding Reviews
Review by Jan Landis for Sujan Ahmed
Completed transaction on December 11, 2021
I had a not-so-great experience before calling Sujan. He made the whole experience so easy! Very friendly and communicated well!
Review by Christopher Graham for Christine Miller
Completed transaction on December 10, 2021
All interactions were professional, accurate and prompt. One aspect of the process was challenged: As we approached closing, Chrisitine mentioned that I would be receiving wiring instructions again (so I believed them to be new/different and waited for them). As soon as I received them I wired the funds from BOA and emailed Christine that I had. A couple of days later, we executed the closing. After we left, shortly before close of business, I received a phone call stating the funds had not been received. I departed the state for a business trip a day late, because I was tracking down missing funds AFTER closing was complete rather than days earlier when I emailed that they had been wired. This was the only negative interaction in the whole process, but it was a little more significant than many of the positive ones unfortunately. Additionally, the wiring instructions are clear about wiring, however, BOA online within "wire funds" provides three options: Zelle, Wiring (received w/in 48 hours) and Wiring immediate (received w/in 24 hours for an additional fee). Since I was sending well in advance I chose the second option. It is now clear that that wiring option is not compatible with your bank and only the third wiring option ended up working. You are likely to run into this problem again with BOA online users. Whereas your wiring instructions are clear, BOAs definition if "wiring" in their first option must be different than yours.
Review by Dixie Williams for Alyssa Madrid
Completed transaction on December 10, 2021
The process is just long only thing to bring up
Review by Douglas Hunton for Christian Girard
Completed transaction on December 10, 2021
Fast, easy and I appreciate how we were always updated. I also appreciate how nice everyone was that helped us out. Thank you!.
Review by Jeanette Hall for Michelle Sweeney
Completed transaction on December 10, 2021
After being submitted to underwriting it took to long. They kept wanting more and more information and some of it was redundant and it took to long to close.
Review by Denise Snow for New Shahinian
Completed transaction on December 10, 2021
How fast everything was processed and the ease of uploading documents
Review by Robin Alber for DeAundrue Simmons
Completed transaction on December 10, 2021
The professionalism of Dru. He answered all my questions and made everything easy for me to understand.
Review by Scott Jones for Matthew Kurtz
Completed transaction on December 10, 2021
Matthew was great from the start to the end of my loan process. He stayed in touch throughout the process.
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