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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,020 reviews

Customers were not compensated for their New American Funding reviews.

4.0 February 4, 2022

Review by Paul Paserth for Chao Vang

Completed transaction on February 4, 2022

Chao provides great communication and feedback.

4.0 February 4, 2022

Review by Patricia Henry for New Chenier

Completed transaction on February 4, 2022

Professional

4.0 February 4, 2022

Review by Ambar Marte Feliz for Michele Cardinal

Completed transaction on February 4, 2022

Keep doing a great job.

4.0 February 3, 2022

Review by Todd Felciano for Scott Sheldon

Completed transaction on February 3, 2022

I have given the feedback about the areas of dissatisfaction to Scott Sheldon. As a business owner I realize it takes a team of individual people to deliver a product. The thing that stood out the most was hearing that the team member "Shayna" that left NAF had OUR FILES. Last I checked most agencies are networked using data bases that are linked. And even if this individual took the copies of "her files" and left the building, there should have been other copies or a backup or something. For crying out loud, we've got a robot on Mars, can we get some files together folks? Bottom line is it seemed like some people were using the departure of this employee as an excuse for delays that in my experience were completely avoidable. This loan process started months ago. And yes some of the data that I provided last year had expired and was replaced with current data, this we know. That's not what I am referring to here. Then when the day finally came for "funding", NAF requested an extension of escrow for one more day. Seriously??? When I asked why this was happening Scott said "it didn't get funded because the builder didn't send the title addendum to extend the close of escrow". (quoted) Maybe I am wrong but the builder Palomar said it was NAF that requested the extension in the first place, not Palomar. This is not an attempt to discredit Scott Sheldon or any other team member. It is solely an explanation of what happened and an opportunity to give feedback in an attempt to prevent others from going through the same things we did. Todd Felciano

4.0 February 3, 2022

Review by George Edgeman for Beau Charbonneau

Completed transaction on February 3, 2022

Made my first home buying experience smooth

4.0 February 2, 2022

Review by Alberto Sosa for Timothy Tomkowiak

Completed transaction on February 2, 2022

Everything was through phone and email which made it very convenient for us. Everyone was very friendly they explained everything and made an otherwise overwhelming process very easy and straightforward. Thank You

4.0 February 2, 2022

Review by Amelia Lofaro for Erek Wildner

Completed transaction on February 2, 2022

Got the loan at the rate we were hoping for and everything was done on time as needed. Very organized.

4.0 February 2, 2022

Review by Anthony Carey for Michelle Jones

Completed transaction on February 2, 2022

Homeownership

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