New American Funding Reviews
Review by Edward Dorrity for Jaqelynn Hernandez
Completed transaction on February 13, 2022
Communication was not the best. It was at times confusing as to what was going to happen and when. Now, we're not stupid - I'm a retired IT pro with management experience, and I demanded crisp and accurate information from my people. I had the impression that one side of your house wasn't entirely aware of what the other was doing, as I had to re-send information more than once. Your loan origination fee also seemed to be on the high side. That said, we do appreciate what we eventually got from you folks, and Jaqelyn came up with a winning strategy for the outcome of the loan, which left us with drastically reduced personal debt and a realistic monthly payment. For us, that was huge, a big deal. In sum, you have a good, but somewhat pricey service, your rep Jaqelyn did a great job, and you need to tighten up your internal and customer communications.
Review by Barbara Manders for New McCaslin
Completed transaction on February 13, 2022
Joe stuck with us even when the process encountered obstacles. So glad we didn't give up
Review by Sonya Kosloski for New Davis
Completed transaction on February 13, 2022
Devin answered all my queries and got my refinance done as fast as possible.
Review by Barbara Kurtz for New Ambrose
Completed transaction on February 13, 2022
Kelly’s assistant’s we’re not clear enough when they called for needed documents to process loan. They also requested documents needed the next day Which was inconvenient at times.
Review by Andrea Mariash for New Shultz
Completed transaction on February 12, 2022
No nonsense, super quick close, creative thinking.
Review by Nathan Numrich for New Watkins
Completed transaction on February 11, 2022
My credit history and research took almost 2 weeks to verify. I assume the credit process that is being used needs to be updated. I have had 5 mortgages and I have never been in the credit phase for more than a week. This time, it took 2 weeks to research a credit report.
Review by Freddy Villalvir for New Lee
Completed transaction on February 9, 2022
Katt was honest, patient and really helpful throughout the entire process! Thanks Katt!
Review by Ben Tilton for New Hofhine
Completed transaction on February 9, 2022
How quick the process was
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