New American Funding Reviews
Review by Benjamin Hannon for New Glick
Completed transaction on November 15, 2023
We weren’t advised that there would be a second hard credit pull. And this may partly be our fault, but we still don’t know how to make a payment on the HELOC and it was our intent to immediately repay the entire initial draw. We want to reduce the interest we’re required pay until we’re ready to use the money. Overall the experience was smooth but we had a fair amount of questions that we didn’t get answers to. However, we could have been more persistent about getting those answers
Review by Patricia Taylor for New Chin
Completed transaction on November 15, 2023
Timely communication.
Review by Connie Gusta for New Martinez
Completed transaction on November 14, 2023
Good communication and information.
Review by Richard Peterson for New Trombley
Completed transaction on November 14, 2023
Good Good like the work that they did
Review by David Zemon for New Myers
Completed transaction on November 14, 2023
Julie was absolutely amazing. I thought we'd be dealing 100% with Julie, but ended up getting emails from and having to respond to at least three other people, some of which were not as easy to communicate with as Julie. Overall, no real issues, just caught me off guard and wasn't what I was expecting.
Review by Aman Geleto for New Kollar
Completed transaction on November 14, 2023
The only reason why
Review by Robert Burlison for Bassam Bandak
Completed transaction on November 13, 2023
I realize that you are not in total control of how lender pays out the money-but having it done by checks to pay off personal loans was a huge hassle. If I had received the money each lender would have been paid the same day instead of incurring costs of express delivery and countless calls to the personal loan companies to insure the checks were processed. I’m still waiting on several refunds that could have been received seamlessly if I had been able to telephonically pay off the loans. Very inefficient way of handling the process. In all fairness I’m not sure how much input you had in that but just seemed incredibly old fashioned. Thanks again however for helping to secure the lender.
Review by Tiffany Estes for New Chin
Completed transaction on November 12, 2023
The entire time NAF was seeking a HOA closing on the home I was refinancing when I explained initially that there was no HOA it caused a ton of confusion. I had to take off of work to work on this and get the issue resolved . It delayed the closing by 2-3 weeks . Also my initial rate that was approved , I was informed after 2-3 weeks that it could not be approved due to a state restriction. This NAF works with mortgages and GA. This is something that should have been known prior to approving my rate. I will add that although we had some issues Sophia maintained professionalism and it was very easy and comforting to work with.
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