Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 406,689 reviews

Customers were not compensated for their New American Funding reviews.

4.0 March 11, 2024

Review by Charles Edward Culver III for New Stark

Completed transaction on March 11, 2024

I feel like the loan processor did not listen to me during this process. I know my bank and my account better than he does so when I tell him certain things about my account he should have listened. When I was in Florida with my parents in a small town the Wells Fargo in the area was being renovated so I made it clear that going to the bank to print out statements wasn’t as simple as going down the street I had to travel almost an hour to Orlando to do this. He had me reprinting things over and over again and when I told him when things would clear and how my account worked it’s as if he disregarded my information. I would always try to get clarity with him about what it is exactly I needed to turn in for the loan as far as documents and he would never give me a clear answer which would result in another email saying the same thing. Can I complete this condition and I would again ask well what did I do wrong and he would never give me an answer. This is my first time buying a house so I don’t know anything about this. I was mainly in contact with Charles H Wilson which is who I wish I could’ve worked with throughout the process more. He was very thorough in explaining the process and what was needed. He had a majority of my documents ready the way they needed to be before I was even pre approved.

4.0 March 11, 2024

Review by Jennifer Block for NMLS 6606

Completed transaction on March 11, 2024

Jeanette did a great job. She was responsive and worked hard.

4.0 March 10, 2024

Review by JASON XIE for New Jimenez

Completed transaction on March 10, 2024

Charles and his team streamlined the purchase and made the process seem effortless. I was very happy with the overall service and attention to detail

4.0 March 10, 2024

Review by LAURISSA MILLICAN for New Jimenez

Completed transaction on March 10, 2024

It seemed very personal. Everyone was friendly and helpful.

4.0 March 10, 2024

Review by Rashida M Smith-Jones for New Gouveia

Completed transaction on March 10, 2024

Everything was already stressful but the day before settlement I still had to provide information to the underwriters. I am glad however that Steve did his best to reassure me that everything was going to be fine

4.0 March 6, 2024

Review by Jamie Marian Wynn for New Marchello

Completed transaction on March 6, 2024

Getting a hold of someone was challenging at times, and I understand people are busy, however, whenever I needed explanation about an issue, I was given a thorough explanation. There was a lot of patience and all of my questions were answered by someone on the Marchello team.

4.0 March 4, 2024

Review by Olvin Omar Diaz Hernandez for Ivan Carrasquero

Completed transaction on March 4, 2024

Me gustó que actuaron muy rapido, para hacer la primera oferta, porque aun no estabamos listos

4.0 March 3, 2024

Review by Thomas Allen DeCoste for New Clifford

Completed transaction on March 3, 2024

Better communication for paperwork and documents needed. Some things waited until last minute, making it difficult to get them in time.

Smart Moves Start Here.Smart Moves Start Here.