New American Funding Reviews
Review by Tom Carpenter for Malcolm Arrington
Completed transaction on March 25, 2026
Malcolm did fine. He had a baby in the middle of this. I can objectively say that you guys do a great job with well qualified buyers but I think your system needs to be improved to work with less qualified people. I've done three of the more marginal type buyers with you guys and there were always problems getting to the closing that I think wouldn't happen if you were more geared to them. I hope this is taken as constructive critisism and not as a major complaint. I appreciate the referrals you send us and enjoy your people. I just think if you want to work the less lendable people you could put a system in place to deal with them, more from your underwriting process than your loan officers and client advocates. Thanks.
Review by Robin Carr for Tonya Sample
Completed transaction on March 25, 2026
The team was informative and looking out for our best interests . Open communication .
Review by Daniel Camacho for Ryan Brown
Completed transaction on March 24, 2026
The communication throughout.
Review by Terry Gallagher for Leslie Gonzales
Completed transaction on March 24, 2026
n/a, n/a, n/a
Review by Damilola Abraham for Travis Frist
Completed transaction on March 23, 2026
It was an unnecessarily lengthy process, this is my 3rd time transacting with NAF and by far the worst experienc, I never experienced this level of service in my 1st two transactions.
Review by Kevin Paul Edwards for Alex Rebolledo
Completed transaction on March 23, 2026
Very pleasant
Review by Cyndi Diamond for Malcolm Arrington
Completed transaction on March 21, 2026
I am not sure exactly where the breakdown was but I feel the team fell short. Was notified very closee to closing day that the closing may have to be pushed to following week due to some issues which I felt could have been handled a lot quicker. Closing was delayed twice by lender. I feel the breakdown was due to LO being on east coast and processor and maybe funder on west coast.
Review by William Richard Aufschlag IV for Jesse Payne
Completed transaction on March 20, 2026
Little better communication was lost at some points of the process
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