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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,591 reviews

Customers were not compensated for their New American Funding reviews.

4.2 December 7, 2025

Review by Jessenia Burgos for New Jean

Completed transaction on December 7, 2025

everything great

4.2 December 6, 2025

Review by David Conley for Bailey Maxfield

Completed transaction on December 6, 2025

of the communication letters at the bottom in red had a instructions to make a payment or something along those lines. It made us feel uncomfortable, but that was on their automatically with everything we heard from Our Loan processor. Also, we were continually hearing from the other side of your company when saying that our payment was due when we're in the middle of refinancing with you following your guys instructions on the new loan, it seems as if one side doesn't know what the other side is doing and the customer in this case, Us paid a price for that so frankly, I think next time a refi, which probably would be in six months we're thinking of using a different company although we like Bailey very much everything else about New American funding was not so nice

4.2 December 5, 2025

Review by Charles A Samuelson for New Leos

Completed transaction on December 5, 2025

Explained options, easy to connect and respond, resolved issues and questions with minimul effort. Thanks Brad.

4.2 December 4, 2025

Review by Colin King for Thomas II

Completed transaction on December 4, 2025

I believe my situation was a bit more challenging than most, but everything still worked out well. - - We had old false liens on our home that needed to be cleared during the process (they were successfully removed). - I’m self-employed, which always adds extra layers of documentation and scrutiny. - The State of Illinois and Will County were extremely slow with their paperwork and approvals, which stretched the timeline. That said, whenever I had a question, I received clear answers in a very timely manner—usually the same day (often in the evening) or by the next morning via call or email. Overall, I was genuinely happy with the service and how the team handled a complicated loan application.

4.2 December 4, 2025

Review by Brian Barton Hiles for Anonymous Anonymous

Completed transaction on December 4, 2025

Underwriting process was a bit stressful but overall it was good, I would glady recommend Miss Binder and Tina of NAF as they both worked diligently to help us get our dream home. Thank you.

4.2 December 4, 2025

Review by Timmothy A Cummings for Anonymous Anonymous

Completed transaction on December 4, 2025

Was a huge help every step of the way

4.2 December 4, 2025

Review by Cody D Manion for Anonymous Anonymous

Completed transaction on December 4, 2025

Always easy to reach out and get anything I needed.

4.2 December 4, 2025

Review by Brock W Norris for Anonymous Anonymous

Completed transaction on December 4, 2025

Melanie was very informative explaining things in the beginning explaining all of my questions and was quick to answer any questions we had along the way.

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