Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 406,328 reviews

Customers were not compensated for their New American Funding reviews.

4.2 November 10, 2025

Review by Mary Caser for Jake LaBelle

Completed transaction on November 10, 2025

Easy process and jake is very helpful and I will recommend to my friends if they plan to buy a house . We had good experience to this company .

4.2 November 10, 2025

Review by Marlynn Wheeler-Love for New Christiano

Completed transaction on November 10, 2025

communication

4.2 November 10, 2025

Review by Marvin K Schulte for Bryan Zimmermann

Completed transaction on November 10, 2025

There were significant delays in processing our loan that resulted in nearly losing the house we were trying to buy. I was told the loan would be processed by October 6 for a closing oon October 16 and the loan did not close until October 28, the very last minute, with the seller stating that we would be in breach of the contract if we didn't close immediately. There was poor communication between us, the lender and the seller and our agents. There was no sense of urgency to meet the stated deadlines in the sales agreement by NAF. Additionally, I was particularly interested in a loan from NAF due to the opporunity to refinance after 6 months if rates drop, yet when I requested a letter confirming my eligibility for this, it was not provided. This provides me with no legal agreement of my ability to refinance if rates drop since the statmeent is only an advertising statement on the web page. I have purchased 5 homes, 3 in the last 5 years and have never had so many obstacles to my loan processing, despite having excellent credit and being pre-approved. I would emphasize that none of this appeared under the control of our loan officer who did try to help move us forward despite obstacles further up the line. Byran did a great job.

4.2 November 8, 2025

Review by Deborah A Blanchard for Seth Essen

Completed transaction on November 8, 2025

Everyone was very helpful

4.2 November 7, 2025

Review by David L Reisinger for New Perry

Completed transaction on November 7, 2025

Good process

4.2 November 6, 2025

Review by Ranesh Karappilly Shobanan for New Drexler

Completed transaction on November 6, 2025

Its was good and smooth .

4.2 November 5, 2025

Review by Brian C Sullivan for Toni Grifa

Completed transaction on November 5, 2025

Ease of accessibility and abilty to answer my questions.

4.2 November 5, 2025

Review by Rex Redden for Rick Wegmann

Completed transaction on November 5, 2025

I did feel like we had overall great communication during the process. The demand for documents was a little excessive, but I understand that is part of the process. I would have appreciated additional contact with Rick, just to make sure I understood everything a little better. The average person may do this process, one to three times in their life, so it is not something that everyday people have significant knowledge of, so the more information they receive, the better. Emails and docusigns are fine, but a phone call or office visit would be even better.

Smart Moves Start Here.Smart Moves Start Here.