Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 406,328 reviews

Customers were not compensated for their New American Funding reviews.

4.2 January 14, 2026

Review by James Mcmanama for Michelle Ho

Completed transaction on January 14, 2026

Better communication would be great . other than that it was amazing process

4.2 January 14, 2026

Review by Adilson Pina Goncalves for Darwin.Caffrey@nafinc.com Darwin.Caffrey@nafinc.com

Completed transaction on January 14, 2026

it was amazing throughout the whole process! all the staff were very professional, always available to answer my questions, and made everything smooth and stress-free. I really appreciated your patience, communication, and knowledge. Overall, it was a great experience.

4.2 January 14, 2026

Review by Bruneelde Salvant for Darwin.Caffrey@nafinc.com Darwin.Caffrey@nafinc.com

Completed transaction on January 14, 2026

Very patient and communicative

4.2 January 14, 2026

Review by Kwame Baffour Ohene Amoah for Ashley Dankenbring

Completed transaction on January 14, 2026

Ashley was patient with me thoughout the transactions.

4.2 January 13, 2026

Review by Bhavin Shah for Liz Collins

Completed transaction on January 13, 2026

The lender used was terrible and jerked us around throughout the process. This did impact our experience in many ways.

4.2 January 13, 2026

Review by Richard Ho for Anthony Manganiello

Completed transaction on January 13, 2026

Anthony and other employees at Cross Country were very responsive to my questions and answered in a timely manner. They were very transparent about the rates and services they offered. Rates were good for what the current market is now. They were flexible in some regards as well. The loan lock in deadline was 4 days before closing and they just extended it to closing. I was able to close on time as well. If there was one thing I did not like about my experience, I didn't like I had to commit to the company before seeing the loan estimate. It should be expected that someone sees a few estimates for a mortgage. They just impressed me with their service and rates enough to make me decide to commit to them. Happy about my experience overall

4.2 January 13, 2026

Review by Mary P Sarro for Jason Stevens

Completed transaction on January 13, 2026

Jeff Rach acted entitled and couldn't understand that I got paid bi weekly and was asking for paychecks that didn't exist. He didn't know that my fiancee sas tenant in common had passed away in 2014. After me telling this to another one of his colleagues. We kept repeating what I had said or sent documents of before. Then they wanted me to pay an extra $1000 to lock my rate when I just gave them $1000 to lower the rate! I told them there would be no more money.

4.2 January 13, 2026

Review by Savannah Thomas for Bryan Zimmermann

Completed transaction on January 13, 2026

less phone calls

Smart Moves Start Here.Smart Moves Start Here.