New American Funding Reviews
Review by Cheryl Jones for Phylisha Martinez
Completed transaction on December 19, 2022
The only problem I had was the constant asking for paperwork instead of asking for everything at one time.
Review by Ryan Morrison for Camille Spicer
Completed transaction on December 18, 2022
Camille was great, personable and consistent. The process needs to be more clearly defined and you need to understand people don't read all the things on your overwhelming website. The company you use to "Inspect" homes is a rip off and lack communication. There should be a scale to the amount of work not one base fee(more work on a 6 bdr home than a 4 room condo we felt ripped off and left out to dry). The other people who start emailing you should be introduced in this age of lies and deceit. Fees got spiked to "maintain" my ridiculous % because it took longer than expected. This is not customer friendly. Other than speaking with Camille on the phone felt like a number not a person.
Review by Darius Barnes for Matt Allsopp
Completed transaction on December 17, 2022
Deon Westbrook assisted a majority of the time for the last 2+ years. He always answered our questions and made himself available to explain issues we needed an understanding on. A few other lenders tried to solicit our business. None of them showed a genuine interest the way Deon did so we stayed till the end. Thank you Deon, Beth and Matt!
Review by Joseph Haywood for Ron Brown
Completed transaction on December 17, 2022
Ron you did a good Job with keeping us informed and problem solving
Review by Brian Wood for Devin Davis
Completed transaction on December 16, 2022
Deven was a Good salesperson on top of his Game .Everyone can Improve . Some of your Staff was a Bit Ruff
Review by Holly Ramos for Travis Kahl
Completed transaction on December 16, 2022
I feel it was a little unorganized between the different departments. It took too long
Review by Julia Perry for Yongnam Kim
Completed transaction on December 15, 2022
Some things could have been communicated better so there were not so many hold ups in the home buying process.
Review by Erin Moreno for Scott Sheedy
Completed transaction on December 14, 2022
It seemed to take along time to get wheels rolling. If we were trying to purchase a home it would have fell through by the time we got funded.