New American Funding Reviews
Review by Sarah Scali for Dan Coleman
Completed transaction on September 9, 2021
We had experienced good communication throughout the process as well as good customer service when issues would arise. Additionally, we had easy access to info/docs via the online system, which allowed for a quick turnaround for important documents.
Review by Fredric Oviatt for New Duncan
Completed transaction on September 9, 2021
You and your team made the whole experience easier and reasonably stress free
Review by Tee Mu Paw for New Duncan
Completed transaction on September 9, 2021
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Review by Beth Lewis-Anderson for New Duncan
Completed transaction on September 9, 2021
We appreciated the communication from Zack. It was frustrating though that my husband and I who were purchasing the house together had to ask multiple times for emails to include us both. It's also odd that the portal doesn't sync - he had his own that didn't include docs previously sent to me - why wouldn't it be tied to the address and both buyers? It was also frustrating to be told everything was received, but then - wait we need more. It may be the nature of underwriting.
Review by Stephanie Chancellor for New Duncan
Completed transaction on September 9, 2021
Over all assistant to my questions
Review by Brenda Boyle for New Duncan
Completed transaction on September 9, 2021
Zack gave us a lot of good information about several different loan options. Once we finally figured out what to do the process seemed relatively seamless. The only time we had to do anything in person was at closing, everything else was electronic (which was nice during pandemic time.) So far we’re happy with our refinancing.
Review by Douglas Morgan for New Duncan
Completed transaction on September 9, 2021
The process was simple and straightforward. Even when I ran into a snag they were able to help me through everything in a timely manner.
Review by Donna Lambe for New Duncan
Completed transaction on September 9, 2021
Easy, quick process. Clear communication of each step. Excellent responsiveness to emails or phone inquiries.
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