New American Funding Reviews
Review by Nicole Carpenter for Marcell Walker
Completed transaction on June 6, 2022
Marcell did an excellent job communicating and following thru. However, there appeared to be a communication breakdown once my file got to underwriting. This caused delays in the underwriting process some of which I felt were avoidable.
Review by Britney Butler for John Maguire
Completed transaction on June 6, 2022
John was really good a communicating through the process. And he was willing to find the answer when he was not sure. That is very much appreciated!
Review by Anita Coryell for New Seidel
Completed transaction on June 5, 2022
Anna always made sure my calls were returned or that Cindy (who also did a great job) was there in her absence. I can't say the whole thing was painless but I think everyone had my best interests at heart.
Review by Julia Miller for New Moore
Completed transaction on June 5, 2022
Michelle very communicative and willing to help problem solve. She was available to answer my questions and even the listing agent questions. It was overall a very good experience.
Review by Sharon Jensen for New Tillman
Completed transaction on June 5, 2022
GRETCHEN HANDLED DIFFICULT SITUATION PROFESSIONALLY AND START TO FINISH IN UNDER 3 WEEKS. SHE KEPT THE BUYER AND I INFORMED ...FROM MY VIEW POINT GREAT JOB!
Review by Felipe Gallegos for New Garcia
Completed transaction on June 5, 2022
Customer service was great.
Review by Gregory Williams for New Gonzalez
Completed transaction on June 5, 2022
All is good, don’t give perfect scores on surveys because there is always room to improve
Review by Lauren Koemans for New Hanson
Completed transaction on June 5, 2022
Elizabeth was patient with all our questions, got our loan processed early, and even attended the closing!