New American Funding Reviews
Review by Nicholas DePatsy for Anonymous Anonymous
Completed transaction on September 29, 2020
The refinance process took over 4 months to complete, which caused our Rate Lock to expire several times. We provided paystubs multiple times and employment verifications multiple times and Disclosures had to be redone several times due to mistakes made by New American Funding staff. Even at the signing a mistake had been made and corrected, resulting in new numbers that were being presented to us for the first time by the notary at signing. This was a very frustrating process!
Review by Sara Skoczen for Anonymous Anonymous
Completed transaction on September 29, 2020
Zach was phenomenal for the first half of the transaction. He went above and beyond to chat with me and make sure I was comfortable and understood the process. Immediately after the loan went to underwriting, there was no communication to me or my realtor. He was hard to get a hold of, I didn't know where we were in the process, and there were a few documents that were supposed to go to the title company and myself that fell through the cracks and were not delivered in a timely manner.
Review by Joseph for Mike Mudry
Completed transaction on September 28, 2020
Not enough communication with Mike we were not notified of emails coming from another party for Mike ahead of time we weren't sure they were legitimate or not until we had to reach out and contact him
Review by DonnaLee Hall for Matt Allsopp
Completed transaction on September 28, 2020
With Matt, Everything was done va Internet, there was no personal communication. With Armine, the communication was lacking and lagging and at times inaccurate. When changing the date for the closing, it was done 4 times when promising each time would be the last. Although the closing was done by the time we arrived from CA to OK but just barely. We arrived at 4PM and the paperwork was just sent over that morning. Less stress and accuracy-Don’t Look Here!
Review by Ross Mills for Anonymous Anonymous
Completed transaction on September 24, 2020
The process took 2 months. At the beginning, it moved very quickly and I felt rushed to submit documents. Then everything went quiet for several weeks. After a month, I emailed Marcus but got no reply. I started to worry that I might have been the victim of a scam and had just given all my financial documentation to a fraudster. After I called the office and finally got to speak with Marcus, I finally got an update on the status. A few weeks later, the process completed.
Review by Andrew Pongyan for Hovik Shahinian
Completed transaction on September 15, 2020
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Review by Kimberly Akins for Alejandro Siqueiros
Completed transaction on September 15, 2020
Communication was lacking. Many of the questions I asked during the process still remain unanswered. I felt I had to repeatedly inquire on the status because there were little updates. Termit inspection was completely forgotten about until after signing. However, His assistant Melissa was very helpful and prompt
Review by Rick Valenzuela for Anonymous Anonymous
Completed transaction on September 15, 2020
Thanks for working with me and ur patience with technical difficulties on my end. I will difinitley recommend your services. ..
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