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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,718 reviews

Customers were not compensated for their New American Funding reviews.

2.3 July 16, 2025

Review by David N Bennyhoff for New Arbonies

Completed transaction on July 16, 2025

better communication of needs to both the title company and the realtor. timely responses to questions and requirements. 2 contract extensions were need just for underwriting which seemed excessive, also no accurate estimate on closing cost it was off by over $5k .

2.3 July 1, 2025

Review by Sun Min Kim for Chris Drexler

Completed transaction on July 1, 2025

We experienced some difficulties as the work couldn’t progress as planned

2.3 June 5, 2025

Review by Charles Wesley Pollard for Kat Lee

Completed transaction on June 5, 2025

The whole process took an exorbitant amount of time. Delay in communications and miscommunications between Loan Consultant, Loan Processor, and the Home builder. Closing delayed multiple times by last minute request for documentation and or third party verification. Based on all this I have concerns about the servicing of this mortgage going forward.

2.3 June 3, 2025

Review by Jennifer Chapman for Brian Wilson

Completed transaction on June 3, 2025

I'm in the middle, but I don't want to disregard all of the hard work that went into my process. Thank you to all.

2.3 May 28, 2025

Review by Nancy Thompson for Naomi Jackson

Completed transaction on May 28, 2025

Communication was poor and it seemed this file was attended to at the last minute. It became delay after delay and we were concerned it was going to close at all. I feel it should have been handled with more communication. I had to get the Lender and attorney on the phone together as there was some miscommunication on what was needed to finalize the CD and final numbers for closing. Thank you for sending this survey as I always feel it is important to know where the successes and failures are to better any company, including my own.

2.3 May 27, 2025

Review by Siddhant Choudhary for Ashley Kasperski

Completed transaction on May 27, 2025

It was not the easiest getting ahold of Ashley. We also has provided documents that were not sent to the right parties in a timley manner which caused delays.

2.3 May 23, 2025

Review by Melissa Janzow for Matthew Corrao

Completed transaction on May 23, 2025

We closed five days late in the communication was not good. Dominique his supervisor was also very unpleasant to speak with

2.3 May 21, 2025

Review by Claudia E Wilms for Jim Butz

Completed transaction on May 21, 2025

Messages received were not replied to in a timely manner. To many processing delays. We had to sign the same forms over and over again causing needless delay And our interest rate to increase. Attention to simple details such as making sure emails were correct. Very poor business practices.

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