New American Funding Reviews
Review by Dakotah Adams for Drew Welch
Completed transaction on May 4, 2024
There was so much miscommunication and I was given the run around through the whole process.
Review by Kathy E Sander for Jonathan Marloe
Completed transaction on May 3, 2024
Communication Clarity Honesty Don' raise your voice to a client
Review by Elizabeth Ross for NMLS 6606
Completed transaction on May 2, 2024
Not waiting until the last min to give updates with issues. I know you’re “busy” but everyone in real estate is busy. Doesn’t feel like the client is put first.
Review by Ezequiel Sanchez for Miguel Mouriz
Completed transaction on May 1, 2024
The lack of communication was absurd. Most of my loan information was given to me from the seller of the house, my realtor, and the assistant Viany.
Review by Brandon Parry for Greg Hart
Completed transaction on April 30, 2024
The expectation set intially was the it would be a smooth simple process as my credit is fantastic and earnings are more than sufficient for the refinance.... Fast forward 6 months and I'm finally wrapping it up after 60 emails and 30+ calls and countless resubmissions.of info they claimed to have from the get go. Greg and Khanh responded to calls/emails in a timely fashion, but ultimately the process took far too long.
Review by Matthew Langer for Sergio Alvarez
Completed transaction on April 27, 2024
There was no follow-up communication, the loan took over 90 days, the Client did most of the heavy lifting, and the payoff on the loans was not as expected.
Review by Michael Brooks for Sam Atapour
Completed transaction on April 23, 2024
Many instances of miscommunication and errors.
Review by Howard Urban for Sam Atapour
Completed transaction on April 23, 2024
We explained to Sam in great detail the situation related to my military retirement and we relied on his advice for when to schedule our closing for our VA refi. He assured us we would receive a $3200 refund from the VA based on my disability rating. We later learned that if our closing had been one day later, we would have received the refund from the VA, but that based on the closing we were not eligible. To my knowledge there was no effort to make this right and our emails go unanswered.
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