New American Funding Reviews
Review by Karla A Luff-Lopez for New Chacon
Completed transaction on March 10, 2025
Great customer service from Andrew
Review by Javier Hernandez Calderon for New Smith
Completed transaction on March 6, 2025
Was guided through every step of the way
Review by Thomas Riley for Letty Felcan
Completed transaction on March 6, 2025
Please be accessible to clients so that they flow through the process with all concerns met. Please take every effort to represent interest rates as they currently are rather than applying points and representing it as a start. Clients should know the base rate and have the option to buy down using discount points. When you do this without consulting the client, it comes across as deceptive even though that may not be intended. Lastly, since home buying is one of the biggest investments one makes clients will naturally be nervous so being there for them builds trust and alleviates confusion. I offer these suggestions, more as opportunities rather than complaints because... LIFE happens. Wishing you BEST!!!
Review by Kristin Crum for Letty Felcan
Completed transaction on March 6, 2025
Thank you for everything! Even though we had a couple bumps along the process I’m glad everything worked out. We were able to purchase our first home and we couldn’t be happier! We appreciate your help and guidance.
Review by Wannie Mark for Letty Felcan
Completed transaction on March 6, 2025
Good communication between all involved
Review by Linda Chaney for Letty Felcan
Completed transaction on March 6, 2025
My husband and I want to Thank Mrs Letty and Andrea for there amazing help and guidance through our loan process. We had several questions and some issues that they did not hesitate to help us with and take the stress factor down. Thanks so much!
Review by Donald Holder for Letty Felcan
Completed transaction on March 6, 2025
Great service
Review by Shelby Bryan for Letty Felcan
Completed transaction on March 6, 2025
Letty was WONDERFUL!!!! Truly went above and beyond for me. The underwriting process was horrendous. Carol was not helpful at all and the amount of documents she requested from me (last minute requests) was unacceptable. If it weren’t for carol, I would have had a much more pleasant experience. But again…Letty was the best.
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