New American Funding Reviews
Review by Jason M Jenkins for New Rader
Completed transaction on May 6, 2025
Response time has been great and none lagging
Review by Stephen Todd Peskin for New Rader
Completed transaction on May 6, 2025
Finally closed
Review by Martin Prickett for New Short
Completed transaction on May 6, 2025
Brittany helped us make sure that we knew what was happening and when it would happen. It was very smooth and quick.
Review by Deyanira Linet Ramirez for New Young
Completed transaction on May 5, 2025
Loan Officer Royce was the main person who helped me throughout the process .
Review by Anthony Christian Hempel for Michael Seago
Completed transaction on May 4, 2025
Worked diligently with me to get my loan through thank you!
Review by Georgina Asadu for New Paleologos
Completed transaction on May 3, 2025
Nick was great about letting me know my options and steered me in the right direction for my loan needs. Had an amazing experience with his service.
Review by Scott Patrick Adams for Steve Professionals
Completed transaction on May 2, 2025
Excellent communication and professional service
Review by Ajani James Robinson for Reviews Reviews
Completed transaction on May 2, 2025
Nate's service and support were excellent. This process however was fraught with multiple delays (4-5 closing reschedules), seemingly unnecessary, captious decisions by underwriting, and miscommunication and/ or delayed communication regarding the needs and changes required for loan approval. My first experience with Michael Riley was excellent from beginning to end(and this is why I came to NAF for a second loan opportunity). This experience, on the other hand, was stressful and I had to personally do an extraordinary amount of work, following up, and reset of expectations. If this were my first experience or if this were not a family owned property, I would have either given up or lost the sale. Communications between loan processors, underwriters, and attorney could be more efficient, clear, and transparent to the buyer. Overall, I consider myself to be a patient person, but this process really tested it. I am very thankful that everything turned out okay in the end, but I wouldn't want anyone (especially a new home buyer) to go through a similar process. The process aside, Nate was knowledgeable, courteous, and understanding and I want that to be very clear. His service was only slightly under the quality of service I received from Michael. I don't believe that he's to blame for the unpleasant experience. I also don't want any one person to suffer because of my feedback. Hopefully, better communication and better processes will be developed as a result of my honest and direct feedback about my experience considering that this deals with people's living situations and is one of the largest commitments and investments that a person can make.
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