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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,718 reviews

Customers were not compensated for their New American Funding reviews.

3.0 May 30, 2021

Review by Timothy Hamrick for Marcell Walker

Completed transaction on May 30, 2021

Never received any phone calls from him just only emails say no personal touch with a phone call

3.0 May 30, 2021

Review by Gina Berlin for Kalee Benowitz

Completed transaction on May 30, 2021

As a realtor I like to have some type of relationship with lender. I never spoke with Kaylee, I didn't receive a return call, or email. Never thank you for referring him back to New American, -0- Now processor Bilala Ghaddar was stellar!

3.0 May 28, 2021

Review by Tunmise Odebiyi for Amir Jawaid

Completed transaction on May 28, 2021

My application was not updated while loan officer was out of office causing delays. Same docs were requested from me more than one or twice. I had to escalate to the manager. Appraisal process was incomplete and confusing, and turned to "finger-ponting" between appraiser and your team. Lender's credit was reversed, i asked for reason but no response.

3.0 May 25, 2021

Review by Jeffrey Stetz for Armando Mellone

Completed transaction on May 25, 2021

Armando was very nice. The company was difficult to work with. There was no real time line, last minute stuff requested from underwriting, the notary situation was the worst! Mis communication on signing for my wife that is handicap. I went with Armando, as my daughter knew him from a pervious employer. However with this company, and how difficult it was, I will probably not recommend again. Like I said, I trusted my daughter's opinion but it was very stressful on myself & my wife especially

3.0 May 25, 2021

Review by Ihar Bahdanau for Grace Johnson

Completed transaction on May 25, 2021

Communication could be better - co-signer and relator very often were left out of the loop.

3.0 May 17, 2021

Review by Stephanie King-Lingenfelter for Shane Prince

Completed transaction on May 17, 2021

Slow response times and having to resubmit the same documents multiple times as well as not working with the same person for the entire process was frustrating. There obviously was a disconnect with communication.

3.0 May 14, 2021

Review by Cotina Porter-Smith for BeLinda Dumas

Completed transaction on May 14, 2021

We didn’t get timely information on closing details.

3.0 May 13, 2021

Review by Jared Ulmer for Stacy Dempsey

Completed transaction on May 13, 2021

Initially was told they could lock in an interest rate 60 days out, and later told that they needed to wait til closer to the appraisal time. Ended up going up half a percent or more.

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