New American Funding Reviews
Review by Jana Weaver for Anonymous Anonymous
Completed transaction on December 3, 2018
I would have liked to be kept more informed with how my loan was progressing. There were many time we were left in the dark of what was going on with our loan. We would have to call for updates and many times we would not get a hold of anyone who could give us accurate information where our loan was progressing. This was a very stressful and emotional experience.
Review by Theodore Meredith for David Hohe
Completed transaction on October 24, 2018
We had a 60 day closing and your team waited until the last minute to request more and more paperwork. We continually asked for updates and we received the same answer each time, “we’re all good”. The paperwork we initially turned in to your office was lost/shredded/mishandled, we don’t know as no answer was ever given. This was the most unprofessional closing I have ever been a part of.
Review by Rizalie Green for Anonymous Anonymous
Completed transaction on October 24, 2018
Rebeca was very unorganized and was not being truthful on what are expected on the loan processing.
Review by Aaron Jones for Anonymous Anonymous
Completed transaction on October 23, 2018
Better communication. This includes but limited to, reply time and education.
Review by Eugene Gallegos for Mike Oswald
Completed transaction on October 14, 2018
Was not advice in advance of charges before they occurred..level of communication wasn't what I thought it should have been.
Review by Jason Taylor for Anonymous Anonymous
Completed transaction on October 12, 2018
Taking notes during our conversations so as to not make mistakes.
Review by Emily Pugatch for Anonymous Anonymous
Completed transaction on October 5, 2018
No ??
Review by Taylor Wiesenthal for Larry Garlutzo
Completed transaction on October 5, 2018
We had a horrible experience and felt like the correct information was not given to us. Our loan and closing were delayed and while we were told our fees for the delay would be paid for by New American Funding, we ended up having to pay the fees at our closing. The original fees and interest rate we wanted were not locked in soon enough and the initial amount for our down payment was wrong. We felt very blindsided throughout the process because information given to us was faulty.
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