New American Funding Reviews
Review by Cheryl Catalano for Liz McCartin
Completed transaction on October 29, 2021
Better communication to keep clients informed throughout the entire process.
Review by Lorene Bertolucci for Mike Ramos
Completed transaction on October 28, 2021
Everything went well, until all papers were signed, and then I had absolutely no communication with knowing when I could expect payout on my loan....
Review by Nichole White for Mark Ray
Completed transaction on October 28, 2021
Better communication
Review by Brian Beery for Wes Watkins
Completed transaction on October 28, 2021
I had trouble getting return emails and calls. Also, the closing was scheduled on a Friday night at 7:30, and there was nobody available to answer questions I had during the closing.
Review by John Campbell for Andrew Duong
Completed transaction on October 28, 2021
surprise fees and lack of knowledge of the product
Review by Susan Hulett for Jarrod Harris
Completed transaction on October 27, 2021
Communication was not great throughout the process.
Review by Melissa Bouthillier for Jason Gray
Completed transaction on October 27, 2021
There was a definitely a lack of communication between Jason and his staff. I kept getting different forms that I was asked to sign with numbers that didn’t make sense. I had to reach out several times for someone to explain them to me. I also waited over two weeks and heard nothing from the office. When I reached out I was asked to provide more additional paperwork. I’m not sure why it took so long for them to ask for this paperwork. I felt like every time I spoke with someone they did not know what was going on. I finally had to send an email to Jason and everyone working with him so we could get on the same page to finalize the loan. The communication and process could have been better.
Review by Reva West for Matt Allsopp
Completed transaction on October 27, 2021
I really didn't have much interaction with Matt.
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