New American Funding Reviews
Review by Ja'mon Van Heyningen for New Travers
Completed transaction on November 24, 2025
Alot of problems popped up with my loan but Kyle was there to help me and explain things I didn't understand being a first time home buyer and with the problems that took place He overal helped me find solitions
Review by Andre Aquino for Transitional LO
Completed transaction on November 22, 2025
Throughout the whole process, both Reid and Kenzie were very easy and reassuring about communicating the final numbers of the VA cash out refinance and the ultimate goal of cash out to nearly $62,000. However, somewhere in the process it was significantly reduced by just over $20,000. With multiple conversations and e-mails of a cash out (Funds for Borrower in Disclosure) of nearly $62,000 it was discovered after closing that amount was significantly reduced when funded by Title. This was not explained clearly as to why it was reduced and why my monthly mortgage payment remained the same despite the reduced cash out. The new monthly mortgage payment was clearly explained with the expected $62,000 cash out but was not reduced when the cash out actually became $43,000 at the end of everything. Initially, I was quoted a lesser monthly mortgage payment for 80% loan to value with a cash out of $48,000. Then a slightly higher for 90% loan to value for a cash out of $62,000. I ultimately received less cash out than the 80% loan to value and still pay a monthly mortgage for the 90% loan to value. Reid explained after closing that there was a lack of communication between departments to communicate the ultimate cash out for 90% to value for $62,000 however that lack of communication does not explain why my monthly mortgage would still be higher. Especially, when I received even less cash out than 80% loan to value. Reid did say that your company would try to make up for this issue, “mistake” on the next qualified transaction. I am reluctant, but hopeful. Clarity would help reduce this level of trepidation and will hold off on posting a Google review and elsewhere on social media.
Review by Jennifer Barry for New Adkins
Completed transaction on November 21, 2025
victoria was very quick to answer all my questions and help me with all the steps of our loan.
Review by Rodney Mettling for New Jondahl
Completed transaction on November 20, 2025
Good communication
Review by Lindsey Whatley for New Hogrefe
Completed transaction on November 20, 2025
Open communication and availability.
Review by Aaron R Sarbacker for Jason Tiburzi
Completed transaction on November 20, 2025
Willingness to work through all the hiccups and hardships that came up.
Review by Connor Hoffman for Sarah Hebb
Completed transaction on November 19, 2025
Without having done this before, I don't have very much perspective on how to compare this service. Sarah was very polite and prompt in her responses. She was proactive in working with my realtor to affect the closure of the house that we bought. I had a great experience.
Review by Angela Taylor for Sarah Hebb
Completed transaction on November 19, 2025
Very professional, to the point, efficient and kind
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