New American Funding Reviews
Review by Elijah Kuska for Deano Karavites
Completed transaction on January 21, 2026
Quick response and plenty of helpful information and support from Deano
Review by Alan Pogue for New Yang
Completed transaction on January 19, 2026
We were kept informed throughout the entire process.
Review by Giovani Santana Sanchez for Erik Oquist
Completed transaction on January 19, 2026
Quick responses
Review by Margaret L McKechnie for Yolanda Phillips
Completed transaction on January 19, 2026
Some banks are utilizing a flexible rate lock because the mortgage rate is changing so fast. This Lender does not. I should have shopped around and utilized OwnUp or my own bank.
Review by Scottie Linderman for Lisa Steinke
Completed transaction on January 19, 2026
Very informative and quick to answer any questions I
Review by Tommy K Miller for New Lambert
Completed transaction on January 19, 2026
I'm still waiting to complete my closing on 1/16/2026. My mortgage is through Ally and payments for my mortgage are being handled through Cenlar, my loan servicing company. Cenlar didn't receive the correct wired payoff to close my Heloc mortgage. So, they refused the closing payment. I was on the phone for over 4 hours before I found out who I needed to get in touch with. The next day on Saturday I finally decided to call my Sr Processor Huyen Nguyen that is doing my underwriting for the closing. After going through all the different channels, I finally decided to call her, and she told me that she had been contacted by Cenlar and that I would have to wire the difference for the closing to complete this transaction. I don't think this should have been me having to track this problem down. Especially when Huyen Nguyen had been in contact in the first place and didn't get in contact with me after she was contacted. When I got in contact with her, she almost made me feel like it was my fault for the shortage. I was told by the people that wired the payment "EMPOWER TITLE INTERMEDIATE FED" that I needed to call my Sr Loan Officer Jason Lambert. I don't feel that this is Jason's fault at all. It's just nobody had a clue what to do until I finally called Huyen. The other problem was I had a large sum of money that was in the bank, but they couldn't use any of that to pay the difference. Plus, I couldn't transfer any of that money because it was on hold due to the title payoff. It was not a fun experience. I don't feel that I should have to do all the leg work. The other problem was, it was on the day before a 4-day weekend and everyone was wanting to end the day. Will have to wait until this coming Tuesday 1/20/2026 to get it all straightened out. It all was just bad timing. Like I said before, I don't think this is Jason's fault.
Review by Angela Kemmerlin for Chris Drexler
Completed transaction on January 16, 2026
I wish that there had been better communication. Thank you for your time.
Review by Jean Claude Kallab for Kendra Lamanna
Completed transaction on January 16, 2026
Appreciate the follow up and how you continue keeping us in mind over the years!