New American Funding Reviews
Review by Joshua Sutton for Doug Hunt
Completed transaction on September 17, 2021
Doug was very responsive to communication and made himself available for questions and such fairy easily. There were a couple of hiccups - it seemed like he had a list of required documents in his email signature at one point, which I didn’t realize right away and misunderstood to mean that he hadn’t received those documents. I ended up going through the trouble of sending them again unnecessarily before figuring out what the situation was. The other issue is that after our appraisal came in high, I was told we couldn’t drop PMI (that I had decided to pay up front). This wouldn’t be a problem, except for the fact that I was also told that if the appraisal had come in low and I otherwise had not needed it, it would have needed to be added. So, change the PMI schedule based on the appraisal when it’s convenient for the bank, but not when it’s convenient for me. This is a greedy and slimy and deceitful way to do business, but isn’t Doug’s fault. He explained how it worked, which I’m grateful for.
Review by Alfonso Tinoco Gonzalez for Felix Manzanares
Completed transaction on September 17, 2021
n/a n/a n/a n/a
Review by Cassidy Laux for Zach Belinc
Completed transaction on September 17, 2021
Ease of transaction. Patience with working around my schedule.
Review by Amanda Dachroeden for Tom Sinak
Completed transaction on September 17, 2021
Very friendly and prompt
Review by Lucky Drummond for Anthony VanDyke
Completed transaction on September 16, 2021
Better communication among employees and customers. Otherwise things went well.
Review by Marsha Marie Melton for Jarrod Swanson
Completed transaction on September 16, 2021
Jarrod was very helpful and did everything he possibly could to make our loan app go smoothly.
Review by Michael Lessmeier for Sergio Alvarez
Completed transaction on September 15, 2021
When speaking with Sergio he did a good job explaining all aspects of the loan and the loan process.
Review by Stephen Mitchell for Jordan Monroe
Completed transaction on September 15, 2021
Informed all the time of what was going on in the mortgage process