New American Funding Reviews
Review by Tammy Burris for Zack Bazzi
Completed transaction on September 9, 2021
Zack was great during his portion of the process. The remainder of the process was disappointing. This was a simple refinance. Our credit is excellent, our jobs were stable and I supplied every item that was asked for within 24 hours of the request. The loan should have easily closed in 30 days. However, since we were in a pandemic, I would have been pleased with it closing in 45 days. It actually took 60 days and multiple calls asking why it was taking so long to get it closed.
Review by Stan Martin for Rekhshan Hyder
Completed transaction on September 9, 2021
answered and returned calls promptly
Review by Lyle Medlen for Rekhshan Hyder
Completed transaction on September 9, 2021
Rekhshan was great. Now, the overall process didn’t go as smoothly as we hoped but I enjoyed Rekhshan. Somethings that could help future folks - set expectations up front - if our closing was too soon, tell us early not late. Send a checklist of everything that’s going to happen and when and what will be needed at each step. I think having something like that up front would have been extremely helpful, particularly for first time buyers. Set expectations up front to solve problems later
Review by John Beck for Zo Cruz
Completed transaction on September 9, 2021
This was first time I've ever done a refinance totally on line. The process wasn't perfect but Zo was quick to keep things on track. Nice personal touch was having local notary come to our home to sign. Good rate and fair closing costs made this a good experience.
Review by Jenny Pavelka for Jason Moorer
Completed transaction on September 9, 2021
Jason was great! He was always easy to reach and ready to answer my questions. When others at New American dropped the ball, he did his best to help get things back on track.
Review by Tracy Ranes for Jason Moorer
Completed transaction on September 9, 2021
Jason was great to work with and I would recommend him to anyone.
Review by Matthew Pelley for Michael Seago
Completed transaction on September 9, 2021
Very responsive and answered all my questions in a timely manner. Would recommend.
Review by Garrett Cook for Michael Seago
Completed transaction on September 9, 2021
Michael was very responsive to my questions and could reach him at anytime of the day! Thanks for making this a smooth transaction!
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