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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,007 reviews

Customers were not compensated for their New American Funding reviews.

4.7 March 27, 2021

Review by Adonis DeJesus for Philip Martinelli

Completed transaction on March 27, 2021

Phil was very supportive and knowledgeable about the VA refinancing programs. He kept me posted on the loan processing development and updates.

4.7 March 27, 2021

Review by Rakesh Shah for Xavier Martinez

Completed transaction on March 27, 2021

Overall communication was great. I was able to get all the information related to refinancing. The only glitch I would say is that the turnaround time was little slow for my queries.

4.7 March 27, 2021

Review by Antonio Camarillo for Anonymous Anonymous

Completed transaction on March 27, 2021

The communication could have been better. Although David did what he could others involved in the refi weren't as receptive.

4.7 March 27, 2021

Review by Garry Smith for Kevin Knutsen

Completed transaction on March 27, 2021

Very knowledgeable Great experience

4.7 March 24, 2021

Review by Rachael Kilkenny for New Turoski

Completed transaction on March 24, 2021

Things went really well at the beginning. With not the best credit situation, Kellie was wonderful and willing to take us on as customers. She handled our desire to purchase with confidence which put us at ease. As time went on communication started to get worse. Underwriting started to pile on requests of documentation and explanation but the communication of details was poor leading to delays. The Friday afternoon before the expected closing, we were still waiting on the clear to close.

4.7 March 24, 2021

Review by Jason Neelands for New Miranda

Completed transaction on March 24, 2021

Edwin is just the best. The reason I may not recommend New American is the time difference between the east and west coast was an issue at times. New American should think about am east coast based branch to service this timezone.

4.7 March 24, 2021

Review by Alan Reddemann for Celina Foo

Completed transaction on March 24, 2021

most of the experience was great, it was the last 4 days that sucked but I don't know whose fault that was.

4.7 March 23, 2021

Review by Gerald King for New Morris

Completed transaction on March 23, 2021

Joe was very knowledgeable and prompt as was Zuleima Diaz. He was able to obtain us a realistic appraisal which made a big difference in our monthly PMI and dramatically reduced our LTV. This re-fi resulted in a 11% reduction in our monthly payment which was a great help to us as we are retired and living on a fixed income.

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