New American Funding Reviews
Review by Dennis Aladar Kuritz for Cesar Zarate
Completed transaction on December 5, 2024
Cesar started out fantastic but the longer it went the less available he was honestly I do think this was beyond his control that why I didn't rate him as a loan officer poor. the over loan process was a disater I blame underwriting and upper management not Cesar. Naf acted as this was their first va loan . asking for the same documents over and over again. you guys didnot have your act together. As a whole it affected the rating. Again it was not my loan officer just the whole process was unpleasant I felt the need to make multiple complaints which I was felt they left us very unhappy. Though we are appreative to cesar I really wish we would have went with a different loan company
Review by Jane S. Turner for Morgan Ellis
Completed transaction on December 2, 2024
Doing their due diligence before reaching out to us to do their work for them.
Review by Fernande Monthe for Kat Lee
Completed transaction on November 29, 2024
Reply effectively
Review by Jeffery G. Hindman for Josh Burley
Completed transaction on November 27, 2024
Comminication we sending documents to be signec to explain what is getting g signed snd why. Also when there are delays it would be helpful to know what the delays are. Over all everyone was polite, pleassnt and professional and I appreciate all the hard work , it just took way longer than expected. Thanks again
Review by Johnathon Scott for Tim Lentz
Completed transaction on November 27, 2024
Comunication was a bit difficult owever all my questions where answered.
Review by Ryan Alexander Popp for Kristen Rogers
Completed transaction on November 26, 2024
things that would have made my experience better: Calls being returned by Kayla ; I called at least 10 times and left voicemails , yet I never once spoke to kayla. Concierge never mentioned anything about ADT being a 3 year contract which led to problems when ADT arrived for install. I felt as though I had nobody to reach out to when experiencing difficulties or when I found myself confused. Though there were a few days that it was very hard to get in contact with anyone , I do want to thank Kristen for for her support that she did offer during the process, without her and Edwin, I would have had nobody to reach out to . Overall it was an okay experience, It was just not all that I was hoping for in terms of communication and assistance when needed. Thank you for getting me into my first house, I will forever be grateful for you guys, but I definitely feel as though things could have gone much smoother.
Review by Jonathan Lee for Marti MollerKnight
Completed transaction on November 22, 2024
I am satisfied over all, but there were some mistakes and some dropped commucation/silence.
Review by Carole Mitchell for Cody McIntosh
Completed transaction on November 21, 2024
Every step in the process was as long and drawn out as possible. We spent days waiting for conformation of progress, only to be slapped in the face with another setback. We've had to goad the process along, almost begging for progress. This was a terrible
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