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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.7 September 9, 2021

Review by Gary Pulsipher for Robert Sides

Completed transaction on September 9, 2021

I was told that the pre approval was completely underwritten and that there would be no surprises at closing. However, twice on the day before it closed I was being asked for things that I had to scramble around and find. Also when things were not going well for closing from the sellers side, I felt there was a lack of communication to me about what was happening.

3.7 September 9, 2021

Review by Scott Calhoun for Robert Sides

Completed transaction on September 9, 2021

It wasn't a bad experience, my main issue is that I just didn't hear from the loan officer at all in the beginning, the buyer was the one giving me all the updates. It wasn't until I reached out that I started receiving some communication. I just wouldn't have known anything that was going on if it weren't for the buyer (in the beginning).

3.7 September 9, 2021

Review by Yashami Haynes for Todd Blake

Completed transaction on September 9, 2021

My overall experience was good. Todd and his team took good care of us. Email correspondence is great, there’s a strong need for personable interaction though. I would definitely refer them to someone else.

3.7 September 9, 2021

Review by Nancy Eakin for Stephen Farmer

Completed transaction on September 9, 2021

It was memorable but not particularly in a upbeat and positive way. But, in the end we got our loan. Last minute running around is quite frustrating and uncalled for.

3.7 September 9, 2021

Review by William Knapp for Jarrod Harris

Completed transaction on September 9, 2021

Communication, responded quickly to questions

3.7 September 9, 2021

Review by Perla Rodriguez for Jarrod Harris

Completed transaction on September 9, 2021

At the beginning, Jarrod is very friendly and was able to help me a lot to initiate my refi mortgage loan. However, towards the end, his response time was slow. I have to leave 2 to 3 messages to get a response. I even have to text him more than once. The progress of my refi loan processes took close to 3 months. I understand that it's not all his responsibilities to complete the process, but all I wanted from him is to provide me updates without me keep calling or texting him.

3.7 September 9, 2021

Review by Howard Lange for Joseph Malonzo

Completed transaction on September 9, 2021

It wasnt Joseph. It was everybody after him dragging their feet.

3.7 September 9, 2021

Review by Pedro Chavez for Marti MollerKnight

Completed transaction on September 9, 2021

Mrs Marti MollerKnight es una exelente persona sabe como tratar a la gente mi esposo y yo estamos muy agradecidos de su amable atencion para con nosotros, ella es una persona que sabe lo que esta trabajando MUCHAS GRACIAS MRS MARTI DIOS LA BENDIGA MUCHO

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