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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 382,610 reviews

Customers were not compensated for their New American Funding reviews.

3.7 September 10, 2021

Review by Lisa James for Tom Carruth

Completed transaction on September 10, 2021

The loan process was easy and I could do most of the documents online.

3.7 September 10, 2021

Review by Elias Kim for Shay Smith

Completed transaction on September 10, 2021

Uploading documents was seamless and easy.

3.7 September 10, 2021

Review by Carlos Tarango for Robert Tovar

Completed transaction on September 10, 2021

Communication less than professional during some email exchanges. Was told to "relax" when asked about getting the lates. Curt responses when I asked about a subordination agreement with owner of HELOC ". Hi Robert, Was there anything else that you needed? Were you able to get Meriwest (owner of HELOC) to be the subordinate for the loan? -Carlos Robert Tovar <Robert.Tovar@nafinc.com> Fri, Jul 24, 11:12 AM Carlos, We don’t do that. That is something you have to check on. Robert Tovar.

3.7 September 10, 2021

Review by Jeff Williams for Cesar Zarate

Completed transaction on September 10, 2021

Absolutely nothing to do with Cesar as he did a very fine job and how I rate Mortgage Lenders is based on "were there any surprises" and Cesar presented NO SURPRISES and for that I am very grateful.

3.7 September 10, 2021

Review by Regina Very for Cesar Zarate

Completed transaction on September 10, 2021

The ability to close the deal only one day late was amazing, considering there was a last minute switch to work with Cesar.

3.7 September 10, 2021

Review by SVATAVA PEARCE for Ahndi Marx

Completed transaction on September 10, 2021

Ahndi was great to work with, per my Husband. However, I found too many parties involved A bit distracting , and there could Be more print follow up initiated on your side ( not by my husband). Overall glad that we got our new rate in place.

3.7 September 10, 2021

Review by Philip Rodney Sweeney for Steve Lascano

Completed transaction on September 10, 2021

Some of the steps through the process took longer than expected and some where confusing. The estimate cost was way off the final closing cost. Just need better communications with customer and faster service.

3.7 September 10, 2021

Review by Elliot Straka for Jake Johnson

Completed transaction on September 10, 2021

Overall the process seamed sloppy. Simple mistakes on paper work that slowed down the process and required more work on my end. Overall I am satisfied with the results, but the process could have been better.

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