New American Funding Reviews
Review by Ashly Winn for Anonymous Anonymous
Completed transaction on November 2, 2020
The communication was lacking, and at times felt like we got pushed off to one person to the next.
Review by Sarah Raponi for Stephen Moye
Completed transaction on November 2, 2020
Communication was extremely lacking, the worst we have experienced when going through something like refinancing. Emails would receive no replies until we reached out for the status, and only then would we be told to resubmit or that they didn’t receive the correct things. No one seemed to communicate with each other on their end either, and multiple people would ask us for the same stuff or ask the same questions. It just became really frustrating and we almost decided to forgo the whole thing
Review by Tamica Garcia for Anonymous Anonymous
Completed transaction on October 7, 2020
Need more team work
Review by Estela Contreras for Vicky Liu
Completed transaction on October 5, 2020
If agent would listen to what was said and not only ear us. Also, that she would not make false statements that she couldn't follow thru with.
Review by Jonathan Kasonga for Todd Wagner
Completed transaction on October 5, 2020
Yes
Review by Nicholas DePatsy for Anonymous Anonymous
Completed transaction on September 29, 2020
The refinance process took over 4 months to complete, which caused our Rate Lock to expire several times. We provided paystubs multiple times and employment verifications multiple times and Disclosures had to be redone several times due to mistakes made by New American Funding staff. Even at the signing a mistake had been made and corrected, resulting in new numbers that were being presented to us for the first time by the notary at signing. This was a very frustrating process!
Review by Sara Skoczen for Anonymous Anonymous
Completed transaction on September 29, 2020
Zach was phenomenal for the first half of the transaction. He went above and beyond to chat with me and make sure I was comfortable and understood the process. Immediately after the loan went to underwriting, there was no communication to me or my realtor. He was hard to get a hold of, I didn't know where we were in the process, and there were a few documents that were supposed to go to the title company and myself that fell through the cracks and were not delivered in a timely manner.
Review by Joseph for Mike Mudry
Completed transaction on September 28, 2020
Not enough communication with Mike we were not notified of emails coming from another party for Mike ahead of time we weren't sure they were legitimate or not until we had to reach out and contact him
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